Live Webinar May 16th, 2018, 9:00 am – 10:00 am  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Digital businesses strive to create innovative customer experiences (CXs) by modernizing their enterprise applications. Adopting an API-based (headless) approach for your customer relationship management (CRM), commerce and other customer facing enterprise apps provides the agility and granularity to rapidly adapt to both user interface (UI) and application service changes.

In this webinar, Gartner Research Director Jeffery Skowron (LinkedIn profile, Gartner bio) will demonstrate how an API-based approach provides the flexibility and agility to create optimal customer experiences and manage custom integrations within your enterprise application architecture.

Jeffery will investigate the strengths and weaknesses of the headless architecture and examine practical use cases where the API-based approach fits.

Discussion Topics:

• How API-based (headless) provides CX flexibility for your enterprise CRM applications
• Considerations for moving towards a headless API-based architecture
• Practical real-world use cases to begin adoption of the headless API-based approach

Click to register for:
Drive Innovation With An API-Based Approach To Enterprise Apps CX

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