Live Webinar June 11th, 2018, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Not all brand experiences are created equal. Finding and resolving customer experience (CX) issues are table stakes.

It takes more to build experiences that differentiate and strengthen your brand.

Brands that probe their customer understanding and offer proactive experiences earn greater engagement, trust, purchase, satisfaction and loyalty.

Watch this webinar with Augie Ray (LinkedIn profile, Gartner bio) to learn to build customer experiences that matter.

Discussion Topics:

• Which experiences are most powerful in building customer relationships
• How successful brands create proactive experiences
• How your brand can measure the benefit of proactive experiences

Click to register for:
The Customer Experience Pyramid:
Build Experiences That Matter

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