Live Webinar June 27th, 2018, 11:00 am – 12:30 pm  EDT
Live Webinar June 28th, 2018, 4:00 pm – 5:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:: Change Management Learning Center (PROSCI)

Prosci specializes in change management processes.  With a strong developed expertise in change management processes they produce high quality informative presentations and seminars

Change capable organizations have gone beyond a core group of SME practitioners and extended change management competencies throughout the organization.

Research shows that it takes an activated system that includes senior leaders, people managers, project teams and the front-line employees to successfully navigate an organization through times of change.

Join PROSCI’s Chief Innovation Officer Tim Creasey, (LinkedIn profile, @timcreasey) and learn why each role is crucial during change and how to develop role-based change competencies within an Enterprise Change Management framework.

PROSCI literally “wrote the books” on Change Management:

• ADKAR®: A Model for Change in Business, Government and our Communityby Jeffrey M. Hiatt
  • ADKAR®—awareness, desire, knowledge, ability and reinforcement
• Change Management: The People Side of Change by Jeffrey M. Hiatt

These texts are a MUST READ for anyone performing Change management as a part of their role!

Click to register for:
Develop Role-Based Change Competency In An
Enterprise Change Management (ECM) Framework

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 28th, 2018 11:00 am – 12:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc IT Metrics & Productivity Institute
(Rep 2733)

In this webinar Varun Patel (LinkedIn profile) will pull together and summarize a list of top digital trends that will be dominating the 2018-2019 year.

Click to register for:
Digital Trends:
Secrets For Successful Business Transformation In 2018

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

The Live Session Is Free But…

Get the recorded version of this session & over 500+ other Quality PDU Sessions with an
ITMPI Membership

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Live Webinar June 28th, 2018 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU/CDU
Provider: IIBA

Business Analysts and Architects are facing a challenge: well beyond defining digital systems or solutions, we are expected to lead the way into the digital future of a customer-centric, well-executing enterprise, apt to deal with disruption and rapid to adapt.

Yet IIBA methods and tools keep us busy gathering loads of requirements and documenting today’s complexity, making us seem like show stoppers rather than agents of change.

People’s eyes glaze over at long lists and complicated models, tired of the difficulties they entail.

Whilewe cannot ignore the complexity that surrounds us, we need better tools to engage, co-create, validate and convey the transformations and innovations we envision.

Join Milan Guenther (LinkedIn profile) in this informative webinar on how to reposition analysis, architecture and design work to reclaim the driver’s seat in digital transformation.

This means shifting our focus to Enterprise Design:

1. From modelling the inner workings to covering our ecosystem
2. From solution requirements to holistic design practice
3. From mapping today’s complexity to future strategic scenarios
4. From operations and technology to customer value creation
5. From busy diagrams to capturing what matters to our audience

Links
* Smarter with Gartner blog post
** Enterprise Design Framework

Click to register for:
IIBA: The Enterprise Design Framework:
An Alternate Approach To Define Challenges,
Scope & Frame Initiatives

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 27th, 2018, 10:00 am – 11:00 am  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Today’s customer is no longer loyal to individual channels when engaging with companies.

Instead, customers frequently move from channel-to-channel and device-to-device to communicate.

To deliver a strong relationship and customer experience, it’s critical that data points across channels and devices be linked into a single, unified, meaningful journey.

Customer journey analytics aims to solve this challenge, but it’s not easy.

Watch this webinar with Jason Daigler (LinkedIn profile, Gartner bio) Gartner Research Director for best practices and guidance on creating a customer journey analytics program and customer journey maps.

Discussion Topics:

• Business benefits of understanding the customer journey
• Best practices for creating customer journey analytics and customer journey maps
• Create better customer experiences by applying customer journey analytics

Click to register for:
Customer Journey Analytics
To Improve Customer Experience (CX)

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.