Live Webinar June 11th, 2018, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Not all brand experiences are created equal. Finding and resolving customer experience (CX) issues are table stakes.

It takes more to build experiences that differentiate and strengthen your brand.

Brands that probe their customer understanding and offer proactive experiences earn greater engagement, trust, purchase, satisfaction and loyalty.

Watch this webinar with Augie Ray (LinkedIn profile, Gartner bio) to learn to build customer experiences that matter.

Discussion Topics:

• Which experiences are most powerful in building customer relationships
• How successful brands create proactive experiences
• How your brand can measure the benefit of proactive experiences

Click to register for:
The Customer Experience Pyramid:
Build Experiences That Matter

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 12th, 2018 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note: SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
The Modern Candidate:
How To Attract, Engage & Hire The Best Talent

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Online Webinar  – Recorded April 10th 2018
Activity Type: Education – Online or Digital Media Up to 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

LEAN has been used primarily in manufacturing industries, however, recent trend is to use it for service industries as well, for identifying waste in processes and making the process robust and efficient, which in-turn drives the business requirements, aligning the requirements to project objectives thru LEAN.

Join Sanjay Bhatnagar  (LinkedIn profile) & use LEAN to align your initiatives to your business strategies.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Using LEAN: Aligning Initiatives To Business Strategy

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Live Webinar June 7th, 2018 9:00 am – 10:30 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc IT Metrics & Productivity Institute
(Rep 2733)

There is a lack of information on whether Agile is more successful than traditional projects and there is even less information on what specific projects conditions and practices best support Agile success.

In this webinar Pedro Serrador (LinkedIn profile) Adjunct Professor University Of Toronto, will review the results from studies on Agile to guide practitioners on what the facts are.

Click to register for:
Are Agile Evangelists Leading You Wrong?
Reports From New Research

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The Live Session Is Free But…

Get the recorded version of this session & over 500+ other Quality PDU Sessions with an
ITMPI Membership

Search for “2733” to see other great titles available!
Memberships Include all PDU Codes

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Live Webinar June 6th, 2018 – 3:00 pm – 4:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Steps To Making Clearer & More Effective Decisions

In this fast-paced world, one thing is certain: We need sharp critical thinkers who are able to size up a situation, realize the potential where others may not, and seize opportunities through prompt decision making.

We all perform some level of critical thinking in our daily lives, yet most of us don’t really know what it entails or how we do what we do.

This preview offers you a practical introduction to the highly popular AMA seminar, Critical Thinking.

Learn about the RED model of critical thinking and describe the basics of putting it into action using a practical case study.

AMA’s Critical Thinking seminar walks you through making reasoned judgments that are well thought out. Join us to get a preview of how the seminar reveals the methods used to improve your ability to engage in logical and rational thinking, including:

• How the RED Model is used to get to a decision point
  1. Recognize assumptions,
  2. Evaluate arguments,
  3. Draw conclusions
• The importance of separating facts from opinions
• Three steps you can take to apply critical thinking skills right away

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenter:  Johannah [Jody] Jones, Ph.D., (LinkedIn profile) is president of Strategic Transformations, a consulting firm focused on developing growth in organizations through adaptive strategy development that manages the elements of chaos and control necessary to grow. She has more than 25 years of hands-on and analytical experience in the areas of strategic planning and strategy. She provides coaching and consulting services and teaches Strategic Management in the Elon University MBA program.

Click to register for:
Critical Thinking

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Live Webinar June 7th, 2018, 1:00 pm – 2:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

For vendors that sell in enterprise markets, the drive to digital is creating more and more opportunities– and competition.

Many enterprises constantly adjust their plans, tabling budgeted projects in favor of newer ideas that seem to hold more promise.

These dynamics require shifts in vendor sales and marketing strategies to effectively win business in this new reality.

In this webinar, Hank Barnes (LinkedIn profile, Gartner bio) explores patterns of buying within enterprises, what makes selling technology particularly challenging, and techniques for dealing with these difficulties so you can make it easier for customers to buy.

Discussion Topics:

• Enterprise planned and ad-hoc buying efforts and the likelihood of purchase
• Patterns of the enterprise buying process
• Key area of buying dysfunction and suggestions for how to address them

Click to register for:
Changing Technology Buying Behaviors

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.