Live Webinar – July 17th 2018 7:30 am – 8:30 am EDT
Live Webinar – July 17th 2018 12:30 PM – 1:30 PM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Association for Project Management – APM

“A stakeholder can be perceived to be difficult based on their individual personality traits, as well as role or expectations”.

In this session Christine Unterhitzenberger will share her research project, published earlier in 2018, that focuses on the psycho-social aspects of project management and specifically on how project managers cope with difficult stakeholders.

Her research  3 different perspectives on this topic:

1. It identifies which factors create difficult situations;
2. How these situations impact on the project;
3. How project managers should effectively deal with the difficult situations they encounter.

At the beginning of the study an important differentiation was identified; initially it was only intended to only focus on strategies for dealing with difficult stakeholders, however it became quickly obvious that a clarification was necessary in this area.

A stakeholder may be difficult in terms of his/her personality or in terms of creating difficult situations for the project manager.

Hence the study created three areas that can typically create difficult situations for a project manager in relation to a difficult stakeholder.

These 3 areas can be found within the boundaries of a project as well as outside, and include:

• Structural environment
• Social environment
• Stakeholder personality

Furthermore, difficult situations always have an impact on the project as well as the project manager, although the impact on the project manager needs to be differentiated in two areas:

• The impact on his/her role
• The impact on personal wellbeing

Depending upon the impact and personality of the project manager, different coping strategies are adopted:

• Project coping strategies
• Personal coping strategies

Presenters:

Russel Jamieson (LinkedIn profile) RPP FAPM, is a former People SIG Chair and a current member of their Stakeholder Engagement Focus Group (SEFG). He has been a member of APM since 1999 and has been an active volunteer since 2001 across many areas.

Dr Christine Unterhitzenberger (LinkedIn profile) BEng MEng MAPM AFHEA, is a senior lecturer in project management and programme leader of the Doctorate of Business Administration (DBA) at Liverpool Business School, LJMU. She is responsible for the development, design and delivery of the programme. She is also head of the Project Management Research Group (PMRG) at Liverpool Business School and a member of the APM Research Advisory Group.

Click to register for:
Stakeholder Challenge:
Dealing With Difficult Stakeholders

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar July 18th, 2018 – 12:00 pm – 1:00 pm  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: American Management Association (REP 1294)

Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

Take Lead On The Spot

The ability to speak on the spot is often seen as an innate gift, the talent of “natural-born” leaders. The truth is, it’s a skill that can be learned—a skill that is quickly becoming a must-have for any female leader or any woman who wants to move ahead in her career.

In this webcast, Judith Humphrey provides clear, actionable guidance to help you reach your full leadership potential in all impromptu moments. The webcast will show you how to influence and inspire in meetings, elevator chats, corridor conversations, networking events, mentoring conversations, job interviews, and Q+As. All these are opportunities to shine and have your voice heard.

Learn:

• Discover the power of impromptu moments
• Move from “winging it” to preparation
• Collect your thoughts “in the moment”
• Speak with a simple, clear and persuasive message
• Avoid “ums” and “ahs” and use the right words at the right time
• Master improv techniques that enable you to listen and respond
• Strengthen your physical presence, including breath, voice and body language
• Pick the moments when you can shine as an impromptu leader

We encourage you to register even if you are unable to attend live; you’ll receive replay information following the event.

Presenter: Judith Humphrey (LinkedIn profile) Founder The Humphrey Group, Inc., (THG) a global communications firm that teaches leaders at all levels how to influence and inspire. Judith is the author of three books: Speaking As a Leader: How to Lead Every Time You Speak…From Board Rooms to Meeting Rooms, From Town Halls to Phone Calls (2012), Taking the Stage: How Women Can Speak Up, Stand Out, and Succeed, (2014), and Impromptu: Leading in the Moment (2017). Judith’s pioneering women’s program called Taking the Stage has helped 500,000+ women around the world strengthen their leadership skills and move forward in their careers. Headquartered in Toronto  with offices in Calgary, Vancouver and Mexico City, THG works with clients all over the world.

Click to register for:
Impromptu Leadership:
How Women Can Seize Spontaneous Moments To Lead

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar July 18th, 2018 2:00 pm – 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Fissure Corporation (Rep 1026) Branded SPL

Click to register for:
Dancing To Better Leadership

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar July 19th, 2018, 10:00 am – 11:00 am  EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Microsoft Teams is becoming Office 365’s main collaboration client that unifies much of the suite’s products and underlying services.

Teams will not replace Outlook, but if successful, it will become just as prominent. Although this unification is good from an end-user perspective, it also creates new Office 365 administration challenges.

In this webinar, Larry Cannell (LinkedIn profile, Gartner bio) Gartner Research Director, introduces Microsoft Teams from both end-user and technical perspectives, and highlights Teams’ strengths and weaknesses.

Discussion Topics:

• How Teams is more than just a chat product
• Which Office 365 services should be deployed before Teams
• Why channels are the heart of collaboration in Teams

Click to register for:
Why Microsoft Teams Will Soon Be As Common As Outlook

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.