Live Webinar September 25th, 2018, 2:00 pm – 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  StickyMinds/Techwell

Automated software incident management is designed to work with containerized development, rapid iteration resulting in real-time performance insights, intelligent feedback, diagnostic services, an integrated DevOps pipeline, and deployment to the cloud.

Time to market for an application is a mere fraction of what it was just a few years ago. Despite these new advances in technology, applications are still going to break. So, what do you do when things don’t go as planned?

Learn how to move from a manual software incident management process to an automated incident management system.

You’ll dive into effective tools to help you automate processes to diagnose, prevent, and manage incidents affecting your applications—an imperative move in a DevOps environment.

Learn:

1. The changes and complexities of the modern development and deployment ecosystems that you need to know about
2. The need for automation in software incident management and how automation positively affects your success with incidents
3. Management principles to be successful in this new continuous-delivery paradigm
4. How to use automation to stop incidents that could dramatically impact your availability and how to recover faster

Presenters:

Richard Cook (LinkedIn profile) is an internationally recognized expert in safety, accidents, and resilience in complex systems. His thirty years of experience include work in medicine, transportation, manufacturing, and information technology. His most often cited publications are “How Complex Systems Fail” and “Going Solid: A Model of System Dynamics and Consequences for Patient Safety.” He holds appointments at The Ohio State University and is, with John Allspaw and David Woods, a principal in Adaptive Capacity Labs.

James Moore (LinkedIn profile) is principal offering manager at IBM, responsible for offering management and strategy for IBM HybridCloud Operations Insight solutions, including IBM Cloud Event Management, Runbook Automation, and Alert Notification. James joined IBM from the Candle acquisition in 2004, where he was product manager for Candle’s Application Response Time product lines. James has 15+years experience in event management, application performance management, and business service management.

Click to register for:
Automating Recovery: Getting To Full Availability Faster

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