Live Webinar – February 14th 2019, 2:00 pm – 3:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Global Knowledge (REP 1999)

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services.

The 4^th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

In this webinar Barry Corless will cover what’s new, what has been retained and what has been consigned to the trash can of history.  Barry will also discuss your transition to the new principles from both an operating model and educational viewpoint.

Presenter: Barry Corless (LinkedIn profile) is responsible for maintaining and developing Global Knowledge’s best practice portfolio to offer wider content and more competency-led activities.  He has been managing and delivering service management education and consultancy solutions since 1999. In addition to his role with Global Knowledge, he is currently ex-chair of itSMF (UK), former ITIL version 2 Chief Examiner for the APM Group, a current ITIL senior examiner and a fellow in the PrlSM Institute.

Click to register for:
ITIL 4: The Changes, What’s New & How It Impacts You

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