Design thinking is a way of approaching problems, products and processes in a way that generates innovative thinking and produces innovative solutions.

This webinar takes you through the basics of design thinking and introduces techniques and practices you can start using right away to improve your ability to innovate and solve problems for the organization as well as for yourself.

Including techniques such as:

• Value maps, customer maps, and hero maps
• Improvisation and storytelling
• Keeping a customer-centric focus
• Personas and prototyping

Presenters: Steven P.Blais, PMP, PMI-PBA (LinkedIn profile) is an author, consultant, teacher and coach  and has over 45+ years of information systems experience in technology management, consulting and marketing positions. Specializing in the design and installation of business-oriented accounting systems and databases for commercial and government clients in the distributed environment; he develops business analysis and agile processes and trains business analysts, project managers, and executive for organizations around the world.   Steven is the author of Business Analysis: Best Practices for Success (John Wiley, 2011) and co-author of Business Analysis for Practitioners: A Practice Guide (PMI, 2014) and a contributor to the A Guide to the Business Analysis Body of Knowledge (BABOK Guide), V3 (IIBA, 2015).

Click to register for:
Design Thinking For Business Analysts

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