Archive for April, 2019

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Live Webinar April 24th, 2019 – 2:00 pm to 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Engagement = Productivity

If you search Employee Engagement online, you will find many results with vendors and experts telling you how to encourage employee engagement.

There are many great ideas found in the search results; however, a lot of us need to first ground our thinking in the philosophy and strategy behind how we will approach employee engagement, and only then, consider some of the recommendations offered.

Engagement is not one-size-fits-all, and there is no single right answer.  So how do you know which recommendations make the most sense for your environment?

During this webcast, Shawnte Holland (LinkedIn profile) Head of Employee Engagement, Vanguard; will help you explore engagement questions in order to gain the best answers:

  • Why are you measuring employee engagement and what is its value proposition to your organization?
  • What does continuous engagement mean to you and what does it look like?
  • Where are you now in your engagement journey?
  • What data do you need to collect and how will you use it to drive actions?

These are some of the same questions that Shawnte was faced with in shaping her organization’s journey toward continuous engagement. The answers to these questions will help you determine the destination that makes the most sense for your organization and help you map your own journey.

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) toward SHRM-CP℠ or SHRM-SCP℠ Certifications.

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A Journey Toward Continuous Employee Engagement

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Technical Project Management Leadership Strategic & Business Management

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Live Webinar April 22nd, 2019, 11:00 am – 12:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Learn best practices from organizations who have experience implementing the Internet of Things (IoT).

In this webinar, Benoit J. Lheureux (LinkedIn profile, Gartner bio) Gartner VP Analyst, reveals a mix of recent high-impact Gartner IoT Strategic Planning Assumptions (predictions), and key findings and advice from our 3rd Annual IoT Implementation Survey.

Benoit also highlights compelling IoT reference customers from consumer, commercial and industrial backgrounds.

Application leaders and other IT leaders responsible for implementing IoT can use these insights and lessons from emerging real-world IoT implementations to help prioritize and enable success in their own IoT investments and projects.

Discussion Topics:

  • High-impact IoT-related Strategic Planning Assumptions that you should know
  • Key IoT implementation survey findings: How and why IoT adoption is accelerating
  • Compelling lessons from consumer, commercial, and industrial IoT reference customers

Click to register for:
Learn From Real-World IoT Experience &
Related Best Practices

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Technical Project Management Leadership Strategic & Business Management

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Online Webinar  – Recorded 2019 – up to 2 PDU’s
Activity Type: Education – Course or Training  1 PDU Per Module
Provider:  Clarizen

Don’t Miss This 3 Part Masterclass On Change
With Melanie Franklin!

In this three-part e-learning program, you will learn about the shifting landscape of change management, the impact of agile approaches and what new skills today’s project managers, PMOs and project sponsors will need to remain successful. We’ll also cover how to best measure success and how to create an integrated delivery and implementation plan.

More Information on the first master class Has Everything Changed About Change Management? is available here. The third part of the “Master Class In Change Management” will be Available in May.

Part 2 of 3:
Motivation, Behavior and Change Management

This second master class will explain why humans react as they do to change, and provide practical ideas for creating engagement when things are in flux. Whether you are a manager encouraging your staff to adopt new ways of working, or a project manager motivating your users to implement project deliverables, this webinar is for you.

Watch this session to learn:

  • Different models that explain how humans react to change
  • How to deal with different emotions at different points in the change lifecycle
  • Causes of resistance to change and how to address these

Part 1  Available On Demand
Has Everything Changed About Change Management?

Part 2   Available On Demand
Motivation, Behavior and Change Management

Note : Part 3 – Coming in May

Presenter: Melanie Franklin, (LinkedIn profile, @AgileMelanie) has a track record of excellence in project, programme and portfolio planning & delivery. She has set up and run the project management capability for several major corporates and has been responsible for the successful delivery of global transformational change programmes for over twenty years. Co-chair of the Change Management Institute in the UK, Melanie is a ‘Master’ level change practitioner and author of many books on change and project management including Managing Business Transformation: A Practical Guide; Agile Change Management: A Practical Framework for Successful Change Planning and Implementation.  and her newest book Communicating Change: How to control your own change initiative.

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Motivation, Behavior and Change Management

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Technical Project Management Leadership Strategic & Business Management

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Accurate Diagnosis Of Team Problems

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Live Webinar April 23rd, 2019 11:00 am – 12:30 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  Computer Aid Inc IT Metrics & Productivity Institute
(Rep 2733)

Would you like to have more productivity out of your team?

In this webinar with Jamison Manion (LinkedIn profile), you will learn the root cause of employee performance issues.

Click to register for:
Accurate Diagnosis Of Team Problems

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

The Live Session Is Free But…

Get the recorded version of this session & over 500+ other Quality PDU Sessions with an
ITMPI Membership

Search for “2733” to see other great titles available!
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Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

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Live Webinar April 23rd, 2019 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Employees today need connection to their mission, leadership and peers during every stage of their career.

Enhancing the work experience through communication and engaging actions increases the likelihood they will remain with their organization. These efforts begin the moment an employee is hired and must be continually reinforced throughout their career.

Within the Internal Revenue Service, the tone for engagement is set by top leadership and championed throughout the organization.

Andrew Reitmeyer, (LinkedIn profile) Associate Director, Engagement and Retention (E&R) Office, Internal Revenue Service; executes an engagement communications plan and capitalizes on multi-faceted opportunities to enhance the overall employee work experience. IRS leadership creates a workplace environment that focuses on motivation, open communication, diversity and empowerment for all employees.

IRS engagement efforts and its strategy are facilitated by tools that like the Four Pillars of Engagement (Listen, Develop, Lead and Support) and the Leadership Engagement Action Plan. The Engaging and Effective Communications Guide, created by a joint leadership and collective bargaining team, promotes the IRS engagement approach.

Join Andrew in this informative session!

Note:

SHRM has pre-approved this webcast for 1 Business recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) toward SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
The Best Employee Experience Starts At Hiring,
Sets The Tone For Retention

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

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Live Webinar April 23rd, 2019, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer expectations of chatbots have increased. A well-designed and integrated chatbot can improve the customer experience and customer engagement while meeting these rising expectations.

In this webinar, Jeffery Skowron (LinkedIn profile, Gartner bio)  Gartner Sr Director Analyst, explores interaction design planning, leveraging natural language processing, and integrating with your conversational platform to deliver chatbots for customer use cases.

Discussion Topics:

  • What does a good chatbot architecture look like
  • How to create conversational interactions that customers want
  • How and where organizations use chatbots successfully

Click to register for:
Deploying Chatbots To Improve
Customer Engagement & Experience

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Technical Project Management Leadership Strategic & Business Management

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.