Live Webinar – May 29th, 2018 1:00 pm – 2:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: SD Times (Software Development Times)

While Low-Code development platforms are still in the early stages of adoption, many enterprise leaders are already pigeon-holing them — and may be missing out on their greatest potential.

While these platforms can unquestionably help enterprises relieve the development backlog, reduce costs, and improve efficiency, that’s just the beginning of the story. The real hero of the low-code epic: the limitless transformation of the customer experience.

Join Charles Araujo, Principal Analyst with Intellyx, and Mike Thompson, VP of Product Marketing with Kony for a live webinar discussion that will challenge your pre-conceptions about low-code and open your eyes to how you can leverage it to transform the essence of how you engage with your customers.

They will:

• Discuss the unique attributes of low-code that make it the ideal tool for experiential transformation
• Reveal how some organizations are already using it to create competitive differentiation
• Explore how Kony’s “Without Limits” approach is putting developers in the transformational driver’s seat.

Presenters:

Charles Araujo (LinkedIn profile) Principal Analyst Intellyx; is internationally recognized authority on the Digital Enterprise & author of The Quantum Age of IT: Why Everything You Know About IT is About to Change The Quantum Age of IT: Why Everything You Know About IT is About to Change. Charles writes, speaks & advises organizations on how to navigate through this time of disruption. Also the founder of The Institute for Digital Transformation;  Charles is a sought after keynote speaker, a regular contributor to CIO.com & has been quoted or published in Time, InformationWeek, CIO Insight, NetworkWorld Computerworld, USA Today, & Forbes.

Mike Thompson (LinkedIn profile) VP of Product Marketing Kony for Quantum’s application development platform. Prior to joining Kony, Mike led the Systems Management business at SolarWinds focused on monitoring applications, servers, virtualization and storage. Mike has also led product management and product marketing teams for IBM covering cloud management and automation, storage management, and high availability products.  He has an MBA from the University of Texas and a BS in Chemical Engineering from Washington State University.

Click to register for:
To Infinity & Beyond:
Transforming The Customer Experience Without Limits
(With Low-Code)

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Live Webinar May 29th, 2019, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Today’s service environment requires a different type of frontline rep. Customers are more demanding than ever, and yet most organizations still hire candidates based on the same set of skills and abilities they were looking for five or even 15 years ago.

The latest Gartner research on frontline talent management revealed that a certain type of frontline rep performs significantly better when it comes to delivering a low-effort customer service experience. I

n this webinar, Lauren Villeneuve (LinkedIn profile, Gartner bio) Gartner Sr Principal, Advisory & Sarah Dibble, (LinkedIn profile, Gartner bio) Gartner Sr Principal, Advisory; will explain why optimizing your hiring and talent management processes to focus on this type of rep will help your organization meet increasing customer demands without overburdening company resources.

Discussion Topics:

• Why skill sets and abilities we look for in frontline reps are often outdated
• Characteristics that closely correlate to a low-effort service experience
• Strategies to source, identify, hire, and onboard high-potential customer service reps

Click to register for:
Introducing The New High Performing Customer Service Rep

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Live Webinar – May 29th, 2019 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour 1 PDUs free
Provider: IAG Consulting (REP 2858)

This webinar is for Project Managers looking to become more lean and agile in their organization/career, for those transitioning into an agile organization, or those supporting a transformation to a lean agile project management environment.

IAG will address what lean agile project management really means and what the main differences are with traditional project management.

They will explain essential concepts and aspects of project management from various methodologies including Scaled Agile (SAFe®), DSDM, Scrum, Kanban, Lean, XP, TDD.

This webinar is ideal PMs seeking or supporting their PMI-ACP, or AgilePM® certification.

Learning Objectives:

1. What does lean agile project management mean?
2. What are the principles of Agile Project Management?
3. When and why does lean agile makes sense? What are the advantages of agile?
4. What can I do to be lean agile?
5. What must my PMO do to be lean agile? (The case for Agile Project Management)
6. How do I learn, get trained, and certified? (What are the best resources and options available?)

Click to register for:
What It Takes To Be A True Lean Agile Project Manager

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Online Webinar  – Recorded May 3rd 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

The Agile Enterprise Is A New Type Of Organization!

A collaboration-based environment where some of the ‘command and control’ roles are not only obsolete but also can be a roadblock for the Agile transformation.

The natural fear of change combined with protecting privileges or the job itself resulted in labelling as ‘Agile’ roles that are not only not defined in any Agile framework but are also the core components of the “waterfall” approach.

An “Agile” PM that manages an “Agile” project team where:

1. The “Agile” BA writes requirements (called now user stories)
2. Then the “Agile” UX specialist designs the user interface
3. Then the “Agile” Architect analyse the “User Story”
   • and assigns it to the “Agile” Developer
4. Who will pass the “increment” to the “Agile” Tester (sometimes wrongly called “Agile” QA engineer)

This not an uncommon “Agile” implementation.

Agile is a new and better way of building products, a radically new approach with a single role responsible for the design, build (including testing) and deployment called “Developer” and one person responsible for requirements definition and prioritisation called “Product Owner”.

This webinar addresses what a real Agile Team should be with real world examples of Agile teams.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
The Agile Enterprise:
The need For New Roles & A New Organization Structure

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Online Webinar – Recorded – Aug 21, 2013
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider:  Journyx Inc

This webinar gives attendees a chance to:

• Learn what it means to be ‘Agile’
• Understand how to apply Agile concepts to all sorts of projects
• Learn the benefits of a set of proven Agile practices (sometimes callCBPM) and how to learn more about them

Agile recognizes that creating value in today’s environment means adapting not just between projects but within projects.

While Agile evolved mostly in software development environments and is often viewed as a software only approach, the need to adapt to create value exists just as strongly in non-software environments.

Agile suggests an array of practices consistent with key principles and core values, but it can be difficult to combine the right set of practices to ensure success and a positive start down the Agile path.

This presentation demonstrates specific practices for applying Agile concepts to all sorts of projects.

It starts by reviewing the Agile concepts and then provide examples of Agile practices (and tools) applied to both software and non software projects.

It will also describe how this particular set of Agile practices (called Commitment-based Project Management – CBPM) evolved at Intel Corp. in the mid-1990’s.

Click To View On YouTube:
Agile Is Not Only For Software Projects:
Getting Agile Right The First Time

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Online Webinar – Recorded Apr 11 2019
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

The digital revolution typically assumed a world without borders, where everything is connected to everything, and where the use of technology — first and foremost — must scale.

But…

• Is this larger narrative of “Globalization” holding up? Is “Capitalism” still our main narrative upon which we base our prosperity beliefs?
• And are we even moving beyond “Humanism”, by giving AI a place in society?

There seems to be doubts in many circles. One thing is clear: Your digital transformation needs to serve a certain purpose — a business purpose and a societal purpose.

But what if that purpose is not connected to globalization anymore? Join this webinar as an expert panel of Gartner experts discusses whats next and what the digital society will look like.

Discussion Topics:

• How different macro-societal views lead to different angles towards digital transformation
• Various cultures different reactions to the idea of a global narrative
• How you can contribute to the debate on what we want our Digital Society to look like

Panelists:

Debra Logan, (Gartner bio) VP & Gartner Fellow
Leigh McMullen, (LinkedIn profile) Gartner Managing VP
Dale Kutnick (LinkedIn profile, Gartner bio) Gartner Senior Vice President
Bettina Tratz-Ryan (Linkedin profile, Gartner bio) Gartner VP Analyst

Click to register for:
The Looming Impact Of The Emerging Digital Society:
A Panel Discussion

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