Live Webinar August 13th, 2019, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Technology significantly alters the way we interact with our customers. This complimentary webinar presents the Gartner view of the top strategic technology trends most relevant to engaging customers in today’s digital world.

These include:

• Immersive experience,
• Digital twins,
• Autonomous things,
• Augmented analytics and
• Privacy.

Join Don Scheibenreif (LinkedIn profile, Gartner bio) VP Distinguished Analyst and gain new insights into each trend’s impact on customer experience and what you can do next to leverage this work in your customer experience initiatives.

Discussion Topics:

• The key strategic technology trends impacting customer experience
• How these trends shape relationships with customers
• How you can use this information in your strategic planning

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Top Technology Trends Impacting Customer Experience

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.