Live Webinar – October 21st 2019 7:30 am – 8:30 am EDT
Live Webinar – October 21st 2019 12:30 PM – 1:30 PM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Association for Project Management – APM

Project delivery is a high-pressure environment. Can a PMO help to minimise, identify and mitigate the stress and mental health impacts on individuals & teams?

One common thread through project and programme delivery is the relentless pressure to deliver outcomes and benefits to the agreed time, cost and quality constraints.

However, a number of problems can crank up this pressure even further – demanding timescales, lack of resources, information overload, changing requirements, lack of stakeholder engagement, and a constantly changing political environment (think Brexit!).

Even someone with a good level of mental health and wellbeing can find this hard to cope with – but they can easily slip into stress as a result, which leads to poor performance and possibly more serious issues.

Then there could be other people on the team who are already suffering from stress due to other situations and events external to the project, such as illness, bereavement, divorce, or financial problems. Piling on the pressure to deliver the project could make these people even worse.

In this webinar we will talk about how the PMO – who may have regular interaction with all the delivery teams in an organisation – are well placed to spot and help people who may be experiencing mental health issues.

Patrick Scott (LinkedIn profile) and Mike Belch (LinkedIn profile) will show how the PMO can (and should) help to identify, minimise and mitigate the impacts on individuals and teams in a number of ways including:

• Proactive trouble shooting on projects and management support by walking around, listening, and looking a project performance data for tell-tale signs of people in trouble
• Building awareness of mental health and provide tips on enhancing wellbeing amongst the project community
• Building a community of mutual support and practice

Click to register for:
How PMOs Can Help With The Mental Health &
Wellbeing Of Project Delivery Teams

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded August 12th 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Everything Dana Bernstein (LinkedIn profile)  talked about since the start of the “mastering” series has been about relationships and making them stronger.

Having a solid contract is a natural extension of those goals. When you have a great contract with the loop holes closed, you can focus on building a relationship as that is critical to project success.

So, in short: A contract is a relationship and you create a project family. You agree to be bound together to get project management goals on the same page and deliver results.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Mastering The Art Of Contracts

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar October 23rd, 2019 – 2:00 pm to 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note: SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

Click to register for:
The Impact Of Longevity On The Future Of Work

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar October 22nd, 2019, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Service organizations spent millions of dollars over the past decade to improve the digital customer service experience.

Yet, even as lots of new channels and capabilities were added, customers only seem to demand more while cost improvements never fully materialize.

In this webinar, Devin Poole (LinkedIn profile) Gartner Sr Advisory Director reveals the best practices of companies who have cracked the code to deliver on the promise of digital.

Discussion Topics:

• What a successful digital customer service strategy looks like
• Channels and capabilities you should invest in and which ones you should exit
• How to make real progress towards your customer experience and cost goals

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Delivering An Effective Digital Customer Service Experience

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.