Online Webinar  – Recorded December 14th, 2018
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider:  TidalShift (Rep 1051)  PDU Code: 1051U3Z2L8

In this session TidalShift looks at how providing feedback using a coach approach can be extremely impactful.

They will discuss how to provide relevant and “call to action” feedback using the OSCAR model, giving PMs tools they can use to have those difficult conversations.

The OSCAR model,

1. Outcome: Help the team member to clarify their outcomes.
2. Situation: Get clarity around where the team member is right now.
3. Choices and Consequences: Help the team member to generate as many alternative choices as possible and raise awareness about the consequences of each possible choice.
4. Actions: Help the team member to clarify their next steps forward and to take responsibility for their own action plan.
5. Review: Create an ongoing process of review and evaluation. This is where you help the team member to continually check that they are on course.

Giving (and getting) feedback can be very uncomfortable, at times to the point where we will avoid it at all costs.

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Thanks For The Feedback

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