Live Webinar June 15th, 2020, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

The global pandemic has reached a point where several countries and organizations are reopening.

This process will not be universally simplistic, and it will leave room for uncertainty. Organizations must remain agile in their approach, and all organizational components, such as sales, marketing, customer service, commerce and IT, must stay focused on the customer.

In this webinar, the second in the series, a cross-functional panel of Gartner experts addresses the top customer-engagement questions they receive from clients, and provides specific actions you can take during this phase of the crisis.

Discussion Topics:

• How to keep your organization customer-centric
• Top customer-engagement questions Gartner is fielding
• Specific actions you can take to be more customer oriented

Panelists:

• Augie Ray (LinkedIn profile, Gartner bio) Gartner VP Analyst
• Maria Margaret Marino (LinkedIn profile, Gartner bio) Garter Sr Director Analyst
• Kate Muhl  (LinkedIn profile, Gartner bio) Gartner VP Analyst
• Melissa Hilbert (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst
• Dayna Robyn Ford (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Remain Customer-Centric While Reopening

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