Live Webinar July 27th, 2020, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

A Panel Discussion

No one can accurately predict what the post-pandemic ‘new normal’ will be. As businesses reopen, both consumers and corporations are navigating concerns around health and safety, a financial recession, and significant shifts in buying behaviors.

In this environment, keeping a cross-functional focus on customers and their changing needs is a necessity.

In this webinar, a cross-functional panel of Gartner experts shares what they are hearing from their clients, emerging trends, and specific actions you can take to help your team adapt to your customers’ evolving needs.

Discussion Topics:

• Evolving trends in consumer and customer behaviors as we progress through recovery
• The implications of these trends across functions in your business and actions you can take
• How your peers are adapting to meet the needs of their customers

Panelists:

• Beth Coppinger  (LinkedIn profile, Gartner bio)
  • Gartner Sr Director Analyst
• Nadine LeBlanc (LinkedIn profile, Gartner bio)
  • Gartner Sr Director Analyst
• Christina Klock (LinkedIn profile, Gartner bio)
  • Gartner Sr Director Analyst
• David Norrie (LinkedIn profile)
  • Gartner Sr Principal Analyst
• Tim Barlow (LinkedIn profile, Gartner bio)
  • Gartner Director Analyst

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Adapt To Your Customers’ Evolving Needs In The COVID-19 Recovery

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