Live Webinar October 6th, 2020, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Giving customers the right experience takes on a different meaning in today’s world. In fact, providing the right customer experience (CX) is more critical than ever.

In this webinar Don Scheibenreif (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst, Nadine LeBlanc (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst, &  Michael Chiu, (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst; provide CX leaders with practical strategies and ideas to keep the organization focused on doing the right things as the stakes rise in turbulent times.

Discussion Topics:

• Why providing customers with a positive experience is more critical than ever
• Practical strategies to keep the organization focused on CX priorities
• How CX leaders can thrive in turbulent times

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Lead Customer Experience When The Stakes Are High

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