Live Webinar – December 1st, 2020 3:00 pm – 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Webinar Description

This webinar will provide useful, practical tools to help you show the value of soft skills programs. Presented in an easy-to-understand format, this interactive session shows how to measure the business value of soft skills programs and how to calculate the ROI.

This webinar also provides detailed case study examples to show how to measure and evaluate different soft skill programs and initiatives. Participants will see what is being measured, how it is being measured, and how the data are used to improve the soft skills programs and influence more investment in soft skills.

Learning Objectives

After attending this webinar, participants will be able to:

1. Explain the value chain for soft skills.
2. Describe the need to show impact and ROI for major programs.
3. Design soft skills programs to deliver impact and ROI.
4. Explain how to measure program results at all five levels of outcomes.

Materials

Each participant in this webinar will receive a handout, an application guide, an ROI model, and a soft skills case study example from ATD’s newest book Proving the Value of Soft Skills: Measuring Impact and Calculating ROI, by Patti P. Phillips, Ph.D., Jack J. Phillips, Ph.D., and Rebecca L. Ray, Ph.D.

Soft skills programs should perform and deliver results just like other learning programs. If the program is designed to drive business impact, then it should drive business impact. From the impact, the ROI can be calculated.

Professionals involved in soft skills programs must be prepared to step up to the challenge of showing the value of major programs and initiatives, not only when impact and ROI are requested, but ideally before the request is made. Five levels of outcomes exist for every soft skills program, which represents a chain of value (reaction, learning, application, impact, and ROI). The challenge is to decide which programs are evaluated at impact and ROI.

Serious Challenges For Soft Skills

Unfortunately, L&D has faced some challenges to deliver results from soft skills that executives appreciate and understand. In our polling with practitioners, we repeatedly find the following statements to be true based on the perception of these practitioners. To deliver the value that executives need from soft skills, each of the answers should be false.

1. Most soft skills are wasted (not used after participating in a program).
2. The soft skills outcome desired by executives is rarely measured in organizations.
3. Most soft skills providers do not have data that shows they make a difference in the organization.
4. Most executives see soft skills as a cost and not an investment.
5. Executives see hard skills as more valuable than soft skills.

The Approach

We all need soft skills. Whether leadership development, communications, team building, problem-solving, empowerment, critical thinking, or even mindfulness, soft skills are important and can drive significant value. The problem is executives haven’t seen the value of the soft skills programs in terms they appreciate and understand. Consequently, they call these skills, “Fluff.”

The challenge is to evaluate a major soft skills program at the impact and ROI level. Some learning professionals are reluctant to go down this path because they are concerned that soft skills programs do not deliver a positive ROI.

This misconception is playing right into the hands of the executives who are calling soft skills programs “fluff.” The reality is that you can show the ROI, and the odds are high that the ROI is greater for soft skills programs than for hard skills programs.

To ensure that soft skills programs deliver and show business results, essential steps are necessary at the beginning of the implementation of a soft skills program, during the execution, and after implementation. With this approach, the impact and positive ROI are almost guaranteed.

Presenters:

Patti Phillips, (LinkedIn profile) Ph.D.Is president / CEO of the ROI Institute. She is an expert in measurement and evaluation,and author of Measuring Leadership Development: Quantify Your Program’s Impact and ROI on Organizational Performance. Patti applies ROI Methodology to leadership development programs, coaching initiatives. Patti also authored over 30 books including her latest books: The Bottom Line on ROI: Basics, Benefits, & Barriers to Measuring Training & Performance Improvement and Measuring the Success of Coaching (to be released 2012, ASTD).

Jack Phillips, (LinkedIn profile) Ph.D. is co-founder and chairman of ROI Institute, Inc & developer of the ROI Methodology, the most applied approach to demonstrating value of programs, projects, and initiatives. With  experience in the aerospace, textile, metals, construction materials, and banking industries, Jack served as training and development manager, as Sr human resource officer, as president of a regional bank, and a management professor at a major state university.

Click to register for:
Proving The Value Of Soft Skills Training

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar December 3rd, 2020 11:00 am – 11:30 am EST
Activity Type: Education – Course or Training  .5 Hour  .5 PDU
Provider:  Computer Aid Inc (CAI) The Great IT Professional
(Rep 2733) (Rebranded From ITMPI)

In this webinar, Ian Brown (LinkedIn profile) will discuss the key characteristics of successful and impactful software measurement programs.

Click to register for:
I Used To Be Terrible At Software Measurement…
Then This Happened!

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Note: ITMPI charges a fee to obtain individual PDU codes. This fee ONLY needs to be paid if you ask the provider for the code – This code should be able to be obtained from the PMI.ORG site for free. An ITMPI Membership entitles you to receive all ITMPI PDU Codes and recordings.

Live Webinar December 2nd, 2020 – 11:00 am to 12:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:  HR.com

Despite the huge societal spotlights on inequality, bias, and discrimination over the last decade, many organizations are still wondering what went wrong, and what they should be doing.

The way most organizations hire early talent is broken.

The process is not fair. Job seekers are frequently discriminated against because of their gender, race, and socioeconomic background. Whilst talent is evenly distributed, opportunity is not, especially at the early career stage.

When organizations can build an equitable hiring process and apply it to hiring across their campus and experienced hire strategy, they can hire candidates with the right skills for their organization, exceed their diversity objectives, and lead the movement in fair recruiting.

Whilst most organizations are focused on improving diversity and inclusion with quick wins, the most innovative HR and talent acquisition teams are building fair, equitable hiring practices.

What does an equitable process look like, and how do you implement it?

Join Tom Price-Daniel (LinkedIn profile) CRO Headstart to learn more about the state of American hiring, discrimination, and fair hiring.

Uncover the facts, with exclusive results from a survey of 400 job seekers and 400 hiring managers on their experiences & learn how award-winning organizations are building fair hiring practices that give them a long-term competitive advantage.

Here’s What You’ll Learn:

1. Facts and figures on the state of hiring in America
2. Exclusive insight into the experiences of discrimination and bias from job seekers and hiring managers
3. How leading organizations are building equitable hiring processes
4. What equitable hiring means, and the steps you can take to drive change in your organization

NOTE:

HR.com is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP®️ or SHRM-SCP®️️. For more information about certification or recertification, please visit www.shrmcertification.org.

Click to register for:
Is Hiring Broken?
5 Steps To Create An Equitable Hiring Process

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar December 1st, 2020, 9:00 PM – 10:00 PM  EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars
Note: Webinar is AEDT: 1:00 p.m. (Sydney – 2 December)

The biggest challenge and biggest accomplishment for many CIOs across APAC in 2020 was a classic IT responsibility — provisioning laptops and VPN connections for suddenly remote workers.

The credibility gained from their COVID-19 response gives CIOs a golden opportunity to play a leading role in addressing the next challenge facing their enterprise: digital business acceleration.

According to Gartner’s View from the Board of Directors 2021 Survey, 69% of boards responded to COVID-19 with digital business acceleration while 60% chose to improve operational excellence through digital business — the board’s top two priorities.

In this webinar Andy Rowsell-Jones (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst outlines four ways for CIOs to seize the moment and help accelerate the move of their enterprise to digital business.

Discussion Topics:

• Win differently:
  • Go where customers and citizens are as those places are increasingly digital
• Unleash force multipliers
• Banish drags:
  • Remodel business operations to increase efficiency and resiliency
• Redirect resources:
  • Direct more investment and people toward new business priorities

For Another Great PDU With Andy Check Out:
2020 CIO Agenda: Australia & New Zealand Perspective

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Gartner 2021 APAC CIO Agenda:
4 Ways To Accelerate Digital Business

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.