Online Webinar  – Recorded December 8th 2020
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
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What do customers want? They want products! What do customers need? They need features that solve their problems.

How do you address your customers’ needs and wants? Find some applied approaches and verified techniques to help you understand your customers better while providing the value they are looking for.

In this webinar Peter Monkhouse & Joanna Tivig will start with defining the 3Rs of listening: relate, reflect and reshape as a technique for you to gather valuable customer insights.

They will use this feedback to introduce the value proposition canvas as a tool to analyze your customers’ pains and gains.

Once you understand the customer problem, it is time to identify the product features that will address the problem. In the end, you will be able to build the link between your customer, your product and your project, to better position your organization for a successful delivery.

Presenters:

Peter Monkhouse. (LinkedIn profile) President MonkArt, teaches a variety of project management & business courses at Ryerson University, University of Toronto, and University of Calgary. Peter has actively led projects and project managers in the areas of education, consulting, engineering, information technology, health, and organizational change from multinational organizations to startups.  Peter has taught thousands of students in PM in a variety of formats. He has been an active volunteer with PMI for 20 +years and presently sits on the PMI Education Foundation Board of Directors. Peter has a BSc (Engineering) & an MBA.

Joanna Tivig, (LinkedIn profile) is a Lecturer, Agile Leadership Coach and Speaker with 15+ years of executive experience launching successful products and portfolios in and outside Canada. She is also a committee member & organizer of Toronto Agile Conference. Joanna has been a Lecturer for UofT School of Continuing Studies for 10+ years. She recently launched her own business, focusing on improving the productivity of Agile teams. She has led successful transformation projects (Branch Transformation and Agile Adoption) in the Financial Services sector.  Joanna has a Bachelor Degree in Education & Foreign Languages, and holds multiple certifications in Business, Project Management and Agile.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Customer Feedback: Nuggets of Gold

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded  April 30th, 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider:  The Corporate Education Group ( REP 1011 )

Most Employees Cite Meetings As A Major Time-Waster!

Experts tell us that many professionals waste up to 30% of their time in ineffective meetings.

There is a way to eliminate the waste and design and conduct an effective meeting, and that includes knowing when and when not to have meetings and who should participate.

In this webinar, you’ll learn how planning and preparation are key to conducting effective, high-impact meetings that all participants find worthwhile.

Learning Objectives:

1. Increase meeting success through planning and preparation.
2. Avoid common pitfalls and problems.
3. Learn techniques and phrases to handle difficult meeting situations.

Presenter: Eileen Powers-Twichell, (LinkedIn profile) is a dynamic and accomplished presenter and is highly regarded in the project management community for her expertise and knowledge of the field. She brings to you over twenty years of project management training and design experience and has developed and facilitated classes in project management, time management, presentation skills, coaching, and communications.

Click to register for:
Making Meetings Matter:
Leading High-Impact Meetings

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded  Jan 28, 2021
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Even as more organizations establish and prioritize digital workplace strategies, the programs commonly fail.

Gartner identified patterns that contribute to underperforming digital workplaces around the globe.

In this webinar Matt Cain (LinkedIn profile, Gartner bio)  Gartner Distinguished VP Analyst & Dan Wilson (LinkedIn profile) Gartner Sr Director Analyst look at the top 12 digital workplace challenges and how to overcome them.

Discussion Topics:

• The right way to build allies and generate support for a digital workplace program
• The path to quick wins and harvest the low-hanging fruit of the digital workplace
• Create a successful long-term digital workplace strategy

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Overcome The Top 12 Digital Workplace Challenges

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – March 4th, 2021 12:00 pm – 1:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Today, more than ever, there is a need to ensure that virtual learning works to improve organizational outcomes.

Because of the surge in work-at-home arrangements and travel restrictions caused by the COVID-19 crisis, most learning has shifted to virtual learning. This requires program owners to design virtual learning with desired outcomes in mind and demonstrate that the virtual format works.

Studies show that virtual learning often breaks down when measured at the application level (using what was learned) and impact level (the business impact connected to learning).

However, this breakdown can be avoided. To secure the support and funding that virtual learning needs, it must deliver business results. This session highlights an ROI study that shows how virtual learning delivered business value in terms that executives, sponsors, and funders appreciated and understood.

This session explains how designers, developers, providers, and program owners can ensure that technology-based learning will deliver desired results by applying design-thinking principles that focus on delivering application and impact with virtual learning.

Objectives
After attending this session, participants should be able to:

1. Identify the five levels of outcomes from virtual learning.
2. Describe why virtual learning fails to deliver application and impact.
3. Explain the need to deliver impact and ROI for selected virtual learning programs.
4. Design virtual learning to deliver application, impact, and ROI, using design-thinking principles.
5. Plan next steps to ensure virtual learning delivers business value.

Note: Materials Tools, templates, case studies, job aids, and a chapter from the book, Measuring the Success of Learning Through Technology: A Guide for Measuring Impact and Calculating ROI on E-Learning, Blended Learning, and Mobile Learning , will be provided to participants who attend this session.

Presenter: Jack Phillips, (LinkedIn profile) Ph.D. is co-founder and chairman of ROI Institute, Inc. Jack is also the developer of the ROI Methodology, the most applied approach to demonstrating value of programs, projects, and initiatives. With years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries, Jack served as training and development manager, as Sr human resource officer, as president of a regional bank, and a management professor at a major state university. Jack provides consulting services for Fortune 500 companies and major global organizations.

Click to register for:
Designing Virtual Learning To Deliver Impact & ROI

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.