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Live Webinar -April 14th, 2020 11:00 AM – 12:00 PM EDT
Live Webinar – April 14th, 2020 10:00 AM – 11:00 AM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: APM a division of  APMG International

IT and digital strategy managers now speak of the digital organisation, digital business and a digital transformation. Covid-19 has accelerated business change and this acceleration has created new roles, adapted roles and even made some roles redundant.

Organisations are looking more closely at service management, agile, lean and DevOps. So where in this evolution does a relationship manager sit?

Is there still a requirement to:

  • Build a bridge between business functions and IT or are they now one entity?
  • Map customer journeys and tease out customer requirements?
  • Address both partner and provider priorities and mediate between parties?

Join Paul Wigzel (LinkedIn profile) to:

  • Explore the basics of the relationship manager role in an organisation undergoing a digital transformation;
  • Look at where the relationship manager role sits within an organisation adopting ITIL
  • Understand where requirements for this role have changed, where they have evolved or even have any been newly identified.

Click to register for:
How Essential Are Business Relationship Managers
To Your Organisation’s Digital Transformation?

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Technical Project Management Leadership Strategic & Business Management

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