Live Webinar June 28th, 2022, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

As the world continues to experience the ups and downs of the global pandemic, customer experience takes on increased importance.

But what can IT and business leaders do to help their organization continue to align with customer expectations while preparing for a world shaped by regular disruption?

In this customer experience webinar Don Scheibenreif (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst; will give you better insight into what you should expect from your customers, and how you can prepare your team to adapt to their evolving preferences and needs.

Discussion Topics:

• Determine how to change your approach to customer experience in a world of regular disruption
• Find out why employee experience is becoming as important as customer experience
• Learn what leading organizations do differently to meet customers where they are

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Customer Experience 2022 & Beyond:
Adapt To Evolving Preferences & Needs

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – June 30th, 2022 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Join Kirsten Rourke (LinkedIn profile) in a hands-on workshop in which she shows how to quickly create compliance and soft skills courses with Adobe Captivate.

Topics that will be covered:

• Adapting and customizing Quick Start Projects
• Productivity tips and tricks to work faster
• Streamlining formatting with styles and themes

Click to register for:
Compliance & Soft-Skills Training In Minutes Using Adobe Captivate

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live IIL Webinar – June 27th, 2022 6:00 am – 7:00 am EDT
Live IIL Webinar – June 27th, 2022 11:00 am – 12:00 pm EDT
Duration: 1 hour Credits: 1 PDU Category A – Free PDU
Presented by : IIL (Rep 1003)

This session may fill up quickly so sign up today. Register even if you cant attend and you will receive the recorded version of this session.

In this webinar Paul Nichols (LinkedIn profile) covers how negotiation is defined and the phases of negotiation from preparation through measuring the outcomes of the negotiation.

In addition, Paul will explore common approaches to negotiating and an-in depth review of the rules of principled negotiation.

You will be able to:

• Prepare for an upcoming negotiation
• Effectively move through the phases of a negotiation
• Understand how to manage both soft and hard negotiators
• Assess your common negotiating style
• Utilize the rules of principled negotiation

Click to register for:
Negotiating For Optimal Outcomes

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 29th, 2022 – 12:00 pm to 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Closing The People Impact Gap

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar June 27th, 2022, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

The shortage of technology talent has made it difficult to attract and retain IT talent.

The organizational flexibility across industries and regions is limited by the talent shortage thereby making organizations vulnerable to impacts that result from post-covid fatigue, Russian invasion of Ukraine, inflation and supply chain issues.

In this webinar a panel of Gartner experts including, Lily Mok (LinkedIn profile, Gartner bio) Gartner VP Analyst,  Andrew Meyer (LinkedIn profile) Gartner Sr Director Analyst, Bettina Tratz-Ryan (Linkedin profile, Gartner bio) Gartner VP Analyst, & Jason Malo (LinkedIn profile) Gartner Director Analyst. look at how rebranding IT as a digital innovation driver could serve as an engine to retain, train and acquire new talent.

You will be gaining expert insights in creating a compelling IT brand and employment value proposition to attract and retain top talent to your industry.

Discussion Topics:

• Understand top drivers for IT talent attraction and attrition
• Learn about strategies and tactics to improve employee engagement and retention across different industries
• Gain expert insight in leveraging digital transformation initiatives to rebrand IT in traditional industries

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Attract & Retain Talent In A Competitive Market

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – June 28th, 2022 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

How To Hire With Your Head

In this interactive session, the ageless Lou Adler will address the challenges of finding great candidates and hiring for anniversary date rather than start date head on.

His view is that being more efficient and weeding out unqualified candidates is a strategic non-starter. Instead, he advocates an “attract the best” talent strategy that involves spending more time with fewer, but far stronger and more diverse people.

In this session Lou will describe how this can be done using Performance-based Hiring to attract stronger talent, increase assessment accuracy and improve on-the-job performance and satisfaction. It starts by blending high-tech with more high-touch and increasing the role hiring managers must play in the entire process.

Key Topics:

1. History doesn’t need to repeat itself: A 25-year retrospective view on hiring and what went wrong
2. Change starts by understanding why great candidates rarely become great hires
3. Talent strategy drives tactics and process design, it’s not the other way around
4. An introduction to Win-Win Hiring: Everything changes by hiring for the first-year anniversary date, rather than the start date

Presenter: Lou Adler (LinkedIn profile) CEO and founder of The Adler Group is a consulting and training firm helping companies implement “Win-Win Hiring” programs using his Performance-based Hiring℠ system for finding and hiring exceptional talent. More than 40 thousand recruiters and hiring managers have attended his ground-breaking workshops over the past 20 years.

Click to register for:
Performance Based Hiring

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.