Online Webinar  – Recorded January 29th, 2020
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: Human Capital Institute

• It took 75 years for the telephone to reach 50 million users. 
• It took Facebook only 4!

The pace of technology is staggering and the notion that machines will replace our jobs is receiving considerable attention.

By 2025 machines will perform more work tasks than humans, according to the World Economic Forum Future of Jobs Report. This prediction has worried workers and employers.

The good news is that organizations are thinking about the social implications of this man/machine shift and considering their options.

Deloitte’s 2019 Global Human Capital Trends report, “Leading the social enterprise: Reinvent with a human focus” reflects polling results of nearly 10,000 respondents in 119 countries.

Amongst its findings, CEOs were asked to rate their most important measure of success in 2019. The No. 1 issue they cited was “impact on society, including income inequality, diversity and the environment”.

Join Brett Wilson, Sr. Director of Thought Leadership & Strategy at Cornerstone and Julie Hiipakka, Vice President and Learning Research Leader at Bersin, Deloitte Consulting as they discuss:

• The pace of technology and its effect on jobs
• Design principles for the social enterprise
• The key 2019 human capital trends and their influence over the future of the workforce, the future of the organization, and the future of HR
• Key takeaways and approaches HR organizations can leverage to be better prepared for the “reinvention” ahead

Presenters: 

Julie Hiipakka  (LinkedIn profile) Cornerstone Vice President of Learning Research

Brett Wilson (LinkedIn profile) Director  Cornerstone’s Thought Leadership and Strategy Directorate;  provides advice to clients to align with business goals and objectives. Prior to joining Cornerstone, Brett owned consulting firm where he provided critical HR strategy advice and services to several prominent organizations including Cummins Inc., Raytheon, Bechtel Engineering, Shell Oil, Cognizant, Stanford University, U.S. Pharmacopeia, Thoratec Corporation, and the National Defense University.

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
The ‘Reinvention’ Ahead:
Keeping A Human Focus To Lead The Social Enterprise

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar August 1st, 2022, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Anywhere, anytime work demands new thinking about what actions to take today to get to the future of work tomorrow.

Why, how, and where organizations leverage technology to accelerate productivity and collaboration will make all the difference.

In this webinar Adam Preset (LinkedIn profile, Gartner bio) Gartner VP Analyst will show you what technology to prioritize in your hybrid work efforts, and provide five practical technology experiments to help you ready your organization for what comes next.

Adam will explore the lessons learned from hybrid work and how digital workplace leaders can build on that foundation to enable workforce success.

Discussion Topics:

• Know the key trends that will help you plan, prioritize and invest in taking your digital workplace to the next level
• Build influence by leading experiments with new ways of collaborating and communicating
• Design employee experiences that connect workers to each other and to the information they need

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Future Of Work:
Key IT Trends Impacting The New Hybrid Reality

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live IIL Webinar – July 28th, 2022 1:00 pm – 2:00 pm EDT
Duration: 1 hour Credits: 1 PDU Category A – Free PDU
Presented by : IIL (Rep 1003)

You will need to register with IIL and sign into the site to register for this opportunity. This session may fill up quickly so sign up today.

Click to register for:
It’s All About The People:
Don’t Be A Soul-Sapping CEO:
Be A Grateful/Servant Leader Instead!

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded April 30, 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Note: Please join this webinar only if you listened to Part 1

This session will continue the conversation on how to structure a difficult conversation through communication, environment, relationships and then make a framework to launch a productive conversation that leads to action.

In the 1st part of this webinar, Dana Bernstein (LinkedIn profile)  explored IF a conversation is needed, how to speak from a position of power, and delineate the types of conversations so you can better manage your emotions.  We recommend listening to Dana’s Conflict Resolution webinar so you have a foundation before launching into this discussion.

• You learned how to figure out why some things bother you, but roll off others’ backs
• You learned to be better able to take control of the story you created around the “what happened” so you can actively manage outcomes
• You learned to understand the types of conversations there are. By breaking it into an algorithm, you can better manage the pieces

Part 2 Learning outcomes:

• You will learn how to use communication to more effective deliver your message where the person receiving the message does not go into a defensive posture
• You will learn to create an environment where people feel safe to say anything – which leads the issue you are discussing from a conversation to an action
• You will learn that relationships get stronger after hard conversations IF you land them correctly
• You’ll learn a starting point to structure the conversation so it is goal-oriented

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Mastering the Art of Having Difficult Conversations:
Part 2

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar July 26th, 2022, 11:00 am – 12:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Traditional approaches to knowledge management have heavily relied on manual processes aimed at writing articles, resulting in knowledge bases filled with stale content, employees who find the content untrustworthy, and customers who cannot easily get to the outcomes they expect.

Today, there are better techniques, best practices, and tools, which make knowledge management an integral part of the customer service value promise.

In this webinar Pri Rathnayake (LinkedIn profile) Gartner Sr Director Analyst & Drew Kraus (LinkedIn profile) Gartner VP Analyst explore such innovations and ideas on how to create a modern knowledge management program to drive exceptional customer experiences.

Discussion Topics:

• Understand how to use knowledge management to create exceptional customer experiences
• The four must-haves to developing a successful knowledge management program
• Learn how to make your customer service knowledge management a sustained success

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Top 4 Keys To Knowledge Management & Exceptional Customer Service

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – July 26th, 2022 3:00 pm – 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Just because the world is starting to open up again doesn’t mean things are going to back to the “old normal”–nor should they!

Dr. Cindy McGovern will guide you through actionable steps to take to combine the best of old ways and new to create a winning a sales plan.

Many of the changes we were forced to implement in 2020 and 2021 actually turned out to be good for business; find out which ones deserve to stick around, and keep both face time AND Facetime in your toolbox.

Presenter:  Dr. Cindy McGovern (LinkedIn profile) author of Every Job is a Sales Job: How to Use the Art of Selling to Win at Work is known as the “First Lady of Sales.” Cindy speaks and consults internationally on sales, interpersonal communication, and leadership. She holds a doctorate in organizational communication, worked as a professor of communication then started Orange Leaf Consulting, a sales management and consulting firm. Cindy regularly coaches both professional sales employees and those whose jobs are not sales-related in an effort to help them both take advantage of opportunities to bring more business to their companies.

Click to register for:
Virtual Selling Is Here To Stay:
Blending Digital Sales Techniques With Real World Strategies

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.