Live Webinar August 18th, 2022, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Offering great products is not enough. You also need to provide great customer experience (CX).

1. What constitutes great customer experience?
2. How should product leaders plan for CX? &
3. What does it mean for the products they manage and develop?

In this webinar Adrian Lee (LinkedIn profile, Gartner bio) Gartner Sr. Director Analyst explores common CX challenges, and the tools and collaborative processes product managers can employ to take their products to market with more compelling CX for long-term success.

Discussion Topics:

• Increase your understanding of the customer and delivered CX
• Optimize CX tools and processes across interaction points
• Lead CX through the use of relevant metrics

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Tech Product Leaders:
Go To Market With Effective Customer Experience

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