Today’s forward-thinking leaders understand how important it is to not only listen to what their teams are saying but also identify and implement sustainable solutions quickly.

However, with traditional feedback methods, it’s too easy to overwhelm managers with outdated or poorly-prioritized “insights” that are too vague to act on effectively.

In this session, David Ostberg, (LinkedIn profile) PHD Senior Director, Solutions Principal at Medallia will explore a variety of progressive approaches to surface and understand what your employees need and how to ensure the right people are enabled to take action when it’s most valuable to create sustainable change in a scalable way.

David will walk through several examples using actual client stories and provide recommendations you can implement immediately.