Live Webinar August 18th, 2022, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Offering great products is not enough. You also need to provide great customer experience (CX).

1. What constitutes great customer experience?
2. How should product leaders plan for CX? &
3. What does it mean for the products they manage and develop?

In this webinar Adrian Lee (LinkedIn profile, Gartner bio) Gartner Sr. Director Analyst explores common CX challenges, and the tools and collaborative processes product managers can employ to take their products to market with more compelling CX for long-term success.

Discussion Topics:

• Increase your understanding of the customer and delivered CX
• Optimize CX tools and processes across interaction points
• Lead CX through the use of relevant metrics

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Tech Product Leaders:
Go To Market With Effective Customer Experience

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded October 31st 2019
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Training Magazine Network

It’s almost Halloween. Let’s conjure up the training tricksters, presentation poltergeists and meeting monsters that spark terror in the hearts of most stalwart trainers, facilitators and team leaders: the creatures of the classroom.

In this timely, humorous presentation, Lenn Millbower, The Mouse Man™, and a 25-year Walt Disney World training veteran, shares his list of the ghastliest ghouls we trainers, facilitators and team leaders must confront and offers his Disney inspired strategies for preventing the mutilation of your message.

These creature killing techniques include the following:

• Identifying disruptive dementors waiting to pounce during presentations
• Staging environments of maximum positivity to extinguish evil thoughts
• Turning scary stories into happy endings that melt monster hearts
• Harnessing interactivity to draw ghosts from the shadows into the light

Join Lenn as we conjure up some Disney-inspired magic and conquer the creatures of the classroom.

It will be great fun.

For another Great PDU Oppertunity from Lenn Check Out:
Great Leaders Make Mickey Mouse Decisions

Presenter: Lenn Millbower, (LinkedIn profile) The Mouse Man™ author of Care Like a Mouse: The Key to Disney Quality Service, teaches Walt Disney inspired customer service, leadership and presentation skills methods. Lenn  spent 25 years at Walt Disney World, starting in Epcot Operations, stage managing at Disney-MGM Studios, opening Disney’s Animal Kingdom, writing training for Disney University and Disney Institute and leading training at Walt Disney Entertainment. Lenn will inspire you to create your own magic. Give it a shake & watch the magic take place!

Click to register for:
Conquering The Creatures Of The Classroom

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – August 17th, 2022 2:00 pm – 3:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:  O.C. Tanner

Increased workloads, discontentment, and isolation are pushing people to the point of no return in organizations everywhere. After years of stress and uncertainty, record levels of people continue to leave the workplace—and many of them cite burnout as a main culprit.

1. But what really causes burnout?
2. Is there anything leaders can do to reverse the tide?

Join Meghan Stettler, (LinkedIn profile) Director, O.C. Tanner Institute, as she discusses what cultural factors contribute to burnout and how leaders can create resiliency in their teams by focusing on wellbeing, meaningful work, and connection.

Learn:

• What’s really behind the Great Resignation
• Why symptoms of burnout run beyond exhaustion
• What specific leadership strategies foster resiliency

Click to register for:
Burnout Is More Than Exhaustion:
How Leaders Can Create ResiliencyD

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – August 17th, 2022 3:00 pm – 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

With remote and hybrid work becoming the norm, employees have more opportunities than ever before to find a position that supports their professional goals.

For employers, this means it is critical to prioritize workplace satisfaction and career advancement opportunities to avoid frequent turnover.

Join us as simpleshow’s Director of Customer Success, Danny Pichardo (LinkedIn profile) and AbbVie’s Associate Director of Training, Gilbert Marchany (LinkedIn profile) host an interactive session on optimizing the onboarding process and the importance of supporting career progression.

Attendees will learn:

• The importance of effective onboarding for increased employee satisfaction
• Common onboarding pain points and how to tackle them
• The most effective and sustainable strategies for creating a culture that supports continued career growth

Presenters:

Danny Pichardo Director of Customer Success at simpleshow, ensures a positive customer experience for all clients. Danny has been with simpleshow since 2016 and has used his leadership skills and creativity to bring market leading best practices to the simpleshow platform. Danny holds a degree in communications, specializing in motion pictures and sociology from The University of Miami.

Gilbert Marchany Director of Training at AbbVie, Gil Marchany III has had a 23 year career in the pharma-biotech space utilizing his visionary and innovative leadership to elevate and amplify the world of training. Gilbert is a 2020 LTEN National Innovation Finalist and focuses the majority of his expertise on developing leadership capabilities, mentoring and unrelenting to the status quo.

Click to register for:
Creating A Desirable Workplace
Through Exceptional Onboarding & Continued Career Development

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar August 16th, 2022 – 3:00 pm to 4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider:

The pandemic, labor shortage, and remote work have dramatically changed the landscape of talent acquisition.

Organizations have adapted and adjusted their priorities, processes, and budgets with limited resources. And, while different regions and different sectors face new realities in recruiting talent, every organization is going through some type of transformation.

Additionally, the talent acquisition technology landscape has shifted over the past year. Companies are rethinking their strategies and technology options with a focus on efficiency, quality, and experience.

In this presentation Madeline Laurano (LinkedIn profile) Founder / Principal Aptitude Research, will explore the key trends that companies should consider as they prepare for talent acquisition transformation and the state of talent acquisition technology.

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Talent Acquisition Transformation

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar August 16th, 2022, 9:00 am – 10:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

The data-and-analytics market continues to be in new terminology that seems to mean something different to each person.

When it comes to data fabric, the claims and counterclaims seem equally prolific. One of the most important aspects of data fabric’s current version is that it has evolved from and leverages everything that has come before it, from familiar tools and platforms to subject-matter-expert-driven solutions like data mesh.

Join Mark A. Beyer (LinkedIn profile, Gartner bio) Gartner VP Distinguished Analyst, in this data & analytics webinar to get the clear definition of data fabric, and more importantly, the steps you can use to take to maximize the benefits of data fabric.

Discussion Topics:

• Sort out and leverage active metadata, data fabric and data mesh
• Find out how to start a data fabric without breaking the bank
• Make sure your timing for data fabric is right for your organisation

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Maximize The Benefits Of Data Fabric In Your Organisation

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.