SHORT NOTICE WEBINAR – Highly Recommended!
Live Webinar – September 6th 2023 12:00pm – 1:00 pm EDT
Live Webinar – September 6th 2023 5:00 PM – 6:00 PM BT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Association for Project Management – APM

One of the most fundamental components change delivery is communication. Whether that’s the communications between project teams, to project sponsors or the impacted users, how effective we are as practitioners can have lasting impacts.

In this session, we are going to review how communication is used to set and manage peoples expectations to minimise the chance of perceived failure. Looking at case studies provided by APM and ChgMI practitioners we will explore the following considerations

1. What capacity does the recipient have and how should that shape our comms approach – Pertinence
2. How crucial is there action at the time we send – Proximity
3. How can we ensure what we communicated was received and understood as intended and how do we course correct.

Presenters:

Harriet Taylor, (LinkedIn profile) Principal Consultant, Atkins a member of SNC Lavalin is the Technical Authority for Business Change and Engagement capability within Atkins and a principal consultant. Initially beginning her career as a project manager, Harriet has over a decade of experience as a change professional supporting organisations with business transformation and change.Harriet has been a volunteer with the Change Management Institute since 2014. During this time Harriet led the UK’s South-West chapter and more recently is one of three co-leads building industry, professional body, and academic collaborations within the UK.

Donna Unitt (LinkedIn profile) is the APM Enabling Change Specific Interest Group (SIG) Chair. As Head of Delivery with experience in managing business relationships across an array of levels and cultures through large IT, organisation and process change projects and programmes; Donna has a proven track record of successful project delivery of multi million dollar projects.  She is a change management practitioner with 25+ years of IT solutions implementation experience, including multi-implementation lifecycles across the supply chain industry to the SIG.

Click to register for:
Making Communications Land: Pertinence & Proximity

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