Live IIL Webinar – November 9th, 2023 6:00 am – 7:00 am EST
Activity Type: Education – Online or Digital Media 1 PDU – Free
Presented by : IIL (Rep 1003) – Course No: ITM906

This session may fill up quickly so sign up today.

ITIL® 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end operating model for value co-creation via products and services.

The objective of this webinar is to provide an introduction and a glimpse into the ITIL® 4 framework.

Upon completion of this webinar, will have an overview of:

• Key concepts of ITIL® 4
• Four dimensions of ITIL® 4
• Purpose and components of the ITIL® 4 service value system
• Activities of service value chain
• Value streams
• Guiding principles
• ITIL® 4 milestones and how to initiate your ITIL®4 journey

Click to register for:
Evolution In IT Service Management Through ITIL® 4

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.