Moving the needle on that KPI lies in learning. Join Adobe’s Dr. Allen Partridge and guest speakers, Forrester VP and Principal Analyst Katy Tynan and Forrester Consultant, APAC Consulting, Zhi Tao Ng to learn more about the power of learning to drive lasting relationships.

In this webinar you will learn:

1. Why customer education matters?
2. Who is leading customer education programs?
3. How to drive better results with your customer learning program

Presenters:

Allen Partridge, Ph.D. (LinkedIn profile) is a senior technology evangelist at Adobe Systems and has 20 years of experience in e-learning, education, games, and multimedia development. Allen is recognized for his many online video tutorials and e-seminars, which are a mainstay for e-learning developers and trainers learning to create effective online educational materials.

Katy Tynan (LinkedIn profile) is a bestselling author and an internationally recognized expert on how work is evolving. Katy helps organizations ditch out of date management practices and create an inspiring, engaging culture. With a 20+ year career in talent development, Katy worked with hundreds leaders to improve their skills and master the art and science of management and is the author of the bestsellers, Survive Your Promotion! The 90 Day Success Plan for New Managers and How Did I Not See This Coming? A Manager’s Guide to Avoiding Total Disaster.