Online Webinar – Recorded November 17th 2023
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Business optimization requires continuous, proactive IT engagement and business acumen to deliver and achieve better business outcomes.

As trusted service and product providers, CIOs often balance divergent and contradictory roles to successfully provide value to their internal customers.

As a result, CIOs must run IT like a service provider business to deliver differentiating technology capabilities that optimize business performance.

They need to deliver quality products and services at competitive prices to remain viable, all while seeking ways to enhance product and service offerings to improve customer outcomes and satisfaction.

Join this webinar, where Gartner expert Monika Sinha (LinkedIn profile, Gartner bio) Gartner VP Analyst  explores how IT organizations can think and act regarding business value and outcomes to support technology-driven enterprise transformation efforts.

Discussion Topics:

• Establish a business office to run IT as a valued business service partner
• Shift from a project-aligned to service-/product-aligned delivery structure
• Proactively identify new and innovative services that address emerging opportunities

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Power IT Operations Business Value With A Service Provider Mindset

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