Online Webinar  –  Recorded December 2nd 2020
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

When you belong to a toxic team, you can almost feel it in the air the moment you step onto your floor.

It’s Immediately Draining.

During this webinar, Aina Aliieva (LinkedIn profile) will walk through your emotions first. Then Aina will try to help you understand the root causes of the team’s toxicity and then develop a plan to address the issues by looking at the examples of toxicity.

You Will:

• Learn how to recognize your own emotions
• Learn how to control and master your own emotions
• Learn how to recognize the onset of toxicity
• Examples of toxicity
• Decision models for specific cases

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
Toxic Teams: What to Do!

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 22nd, 2023
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Human Capital Institute

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Diversity & Inclusion: The Missing Piece Uncovered

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded June 22nd, 2022
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer service and support (CSS) organizations will look markedly different in the future than they do today.

As CSS leaders respond to new business priorities, changing customer expectations and technology advances, strategies and investments need to be adjusted to account for major trends affecting the future of the function.

Join this webinar as a panel of Gartner experts, Eric Keller (LinkedIn profile) Gartner Sr Director, Research; Emily Potosky (LinkedIn profile) Gartner Director, Research; Craig Riley (LinkedIn profile) Gartner Director Analyst; Deborah Alvord (LinkedIn profile) Gartner VP Analyst look at the key trends shaping the future of customer service and support. We will also explore how service organizations can shift from reactive cost-centers to predictive drivers of customer value.

Discussion Topics:

• Trends that will have the biggest impact on customer service and support over the next 3-5 years
• Gain actionable research insights to support your organization’s strategic plan
• Stay ahead of coming disruptions to customer service and support organizations

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Gartner Key Trends Shaping The Future Of
Customer Service & Support

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded May 2nd, 2018
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
Once viewed your PDU Will automatically Be recorded with PMI®

ProjectManagement.com / Gantthead premium content
Is available to PMI® members.

Lessons Learned is one of the worst oxymorons in the project management profession.

In this webinar Kiron D. Bondale, (LinkedIn profile) Manager of Client Services will cover many of the common challenges experienced with the implementation of lessons learned practices and will provide some practical ideas on how to gain greater value from this critical practice.

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Registration for these sessions fill quickly! If the registration is closed they are at maximum capacity for the live webinar.

An on-demand recording will be available at the link below
within 72 hours of the live session.

Click to register for:
Putting The “Learned” Back In Lessons Learned

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar– Recorded May 31st, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click to register for:
Attract Loyal Hourly Workers By Diversifying Your Sourcing Strategy

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded March 31st, 2021
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

As we look to 2025, market changes and disruptions will present six forces that impact the very definition of what it means to be a technology and service provider.

Tech CEOs must proactively understand, assess and adapt business and operational models in response to the key impacts shaping future markets.

In this webinar Eric Hunter, (LinkedIn profile, Gartner bio) Gartner Sr. Director Analyst helps tech CEOs understand these six forces and how they will shape their vision and response.

Discussion Topics:

• The 6 forces driving change and disruption for tech CEOs as they look towards 2025
• Impacts for tech CEOs as they respond to key market forces
• Adopt pragmatic actions to best position your organization for 2025

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The 6 Forces That Will Most Impact Tech CEOs By 2025

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.