Online Webinar – Recorded May 12th, 2016
Duration: 1 hour webinar Credits: 1 PDU Category A – Free PDU
By: ProjectManagement.com / Gantthead (REP #2488)
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It’s hard not to eye-roll when someone says: “know your customer.”
Right, but how? Enter process mapping.
Get to know your customers better than they know themselves.
In this session Sean Hull will share a technique to effectively map your customer’s processes, and how your project fits in, from high level into actionable level of detail.
Presenter: Sean Hull (LinkedIn profile @shull), PMP, CSM has a 15+ year history of developing, planning and driving the delivery of business / technology evaluation, reengineering and implementation projects from cradle to done on a global scale. Sean has an extensive track record of guiding process, systems and software transformations / implementations spans the transformation life cycle from opportunity assessment and business analysis at the strategic level to managing the implementations themselves.A native of Columbus, Ohio and holds a B.S. in International Relations from The Ohio State University – And yes, he’s a HUGE Buckeye fan.
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How To Be A Project Delivery Hero:
Map The Lay Of The Land
0.5 | 0.25 | 0.25 |
Technical Project Management | Leadership | Strategic & Business Management |