Online Webinar  – Recorded  August 11th, 2020
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
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The Use Of An Award Winning Teaching Case Study

The case study on resolving agency issues in client-contractor relationships was the winner of the 2019 DSI PMI Instructional Case Writing Competition.

Dr Christine Unterhitzenberger (the author) will present some theoretical background on the use of case studies in teaching and then introduce the case study itself and outline its potential use in online settings.

The case study focuses on the management of relationships which has been acknowledged as a crucial element of project success.

However, agency related issues such as goal conflict, information asymmetry or opportunistic behavior can make relationship management a real challenge.

The program managers for One Global Headquarters at Merck developed their own way on how to deal with this challenge in a complex and uncertain environment. This case study will provide unique insights into their approach and motivation.

Find The Full Case Study Here

Presenter:  Dr Christine Unterhitzenberger (LinkedIn profile) BEng MEng MAPM AFHEA, is a senior lecturer in project management and programme leader of the Doctorate of Business Administration (DBA) at Liverpool Business School, LJMU. She is responsible for the development, design and delivery of the programme. She is also head of the Project Management Research Group (PMRG) at Liverpool Business School and a member of the APM Research Advisory Group.

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Resolving Agency Issues In Client-Contractor Relationships

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