Online Webinar  –  Recorded February 28, 2020
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: ProjectManagement.com / Gantthead (REP #2488)
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There are many ways in which Agile adoption is attempted at the Enterprise level.

In the last decade, the most common approach is scaling up Team oriented frameworks, like Scrum, to entire Business Units and later to the entire enterprise.

Little known or not mentioned, most of the concepts and Agile practices originated in the late 1970s (or even earlier) when the work environment was transformed by the introduction of the (personal) computer in the workplace – first as the ‘brain’ of machine tools and later as an office tool.

Agile transformation is an Organizational Change, it follows the rules of any Business Transformation and needs Executive support in order to succeed.

This webinar is a presentation of the Agile transformation that  In this webinar Stelian Roman (LinkedIn profile) was involved in, focusing on the role and the importance of executive support in Agile adoption.

For More Great Webinars In This Series
Check Out: (1 PDU Each)

• The Agile Enterprise: Using Risk Management Standards
• The Agile Enterprise: A Look At The Role of PMI & ISO Standards In Agile – Earned Value Standard
• The Agile Enterprise: How Can Agile Processes Be Improved?
• The Agile Enterprise: Benchmarking Projects Measuring Project Outcome Not The Output
• The Agile Enterprise: Using Kanban & Kaizen With Business Teams
• The Agile Enterprise: Using TRIZ for Business Teams
• The Agile Enterprise: Managing Financial Aspects In Agile Projects
• The Agile Enterprise: The Impact Of Robot Process Automation To Agile

Note: You have to sign in to ProjectManagement.com with your PMI® credentials to register for this opportunity. If you are not signed in with your PMI® credentials you will not see the “Register for this webinar” link

Click to register for:
The Agile Enterprise:
The Agile Executive – What Does It Mean?

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded September 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Generative AI (GenAI) has the potential to transform the customer service and support function, but transformation is never quick or easy.

Media outlets, technology optimists and vendors have hyped the potential for rapid change in service and support, perpetuating a myth of GenAI as a cure-all with low barriers to adoption.

The reality is far more challenging. Unfortunately, many leaders underestimate the resource-intensive prerequisites essential for a successful deployment.

While leaders can quickly and cheaply buy into GenAI capabilities, doing so typically offers only incremental productivity gains. Worse yet, poorly designed capabilities risk damaging the customer experience. Leaders must recognize that a host of elements must be aligned before a potentially transformative GenAI use case can deliver results.

Working with early adopters of GenAI, Gartner identified 11 dimensions of readiness. Join this complimentary Gartner customer service and support webinar as Gartner experts will help service leaders determine which types of use cases they are ready for and which need more organizational maturity before being pursued.

Discussion Topics:

• Find out how customer service and support organizations successfully deploy GenAI
• Assess your organization against 11 dimensions of readiness
• Evaluate your readiness for GenAI use cases

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
GenAI & the Future Customer Service Experience

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded August 9th, 2023
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Chat GPT has become wildly popular but you can get burned. Discover how to use Chat GPT (and Microsoft’s Copilot) responsibly to save time without making all your content sound “GPT-bland.”.

In this session you’ll learn:

1. How to cite Chat GPT and check for accuracy (yes, it’s sometimes wrong)
2. Some prompt ideas for realistic training tasks
3. How to turn Chat GPT’s content into YOUR content

We’ll have fun using Chat GPT live and take your prompt ideas to see the results!

Presenter:  Ellen Finkelstein (LinkedIn profile) is a recognized expert, speaker, trainer, and best-selling author on PowerPoint presentation skills. One of only 37 Microsoft-appointed PowerPoint MVPs (Most Valuable Professional) in the world, Ellen is a lively, confident speaker who freely shares her substantial experience in order to help others. In her books and webinars, she addresses the full range of issues associated with creating effective presentations, including:

• PowerPoint for Teachers: Dynamic Presentations and Interactive Classroom Projects (Grades K-12)
• How to Do Everything with Microsoft Office PowerPoint 2003 (How to Do Everything)
• AutoCAD 2015 and AutoCAD LT 2015 Bible
• Flash Professional CS5 and Flash Catalyst CS5 For Dummies
• OpenOffice.org For Dummies
• Jakarta Struts For Dummies
• Macromedia Flash 8 For Dummies
• Syndicating Web Sites with RSS Feeds For Dummies ®

Click to register for:
Using Chat GPT Responsibly
To Generate Presentation Ideas & Do Research

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.