Live Webinar September 9th, 2021 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training 1 PDU – Free
Provider:  HBR – Harvard Business Review

During economic slowdowns, consulting, law, and accounting firms often start offering services and taking on clients they really shouldn’t—just to keep the lights on.

This approach to shoring up business is perilous. If a firm’s practices have a diffuse mix of clients and unclear strategic positioning, it will weaken the firm’s market profile and lead to internal conflicts, especially about the organization’s future direction.

Join Harvard Business School’s Ashish Nanda (LinkedIn profile) and Das Narayandas (LinkedIn profile) will lead a live HBR webinar highlighting a framework that professional service firms can use to manage their client mix and optimize their strategic position.

Nanda and Narayandas will introduce & discuss:

• The practice spectrum: a tool to assess where your organization falls on the continuum of sophistication and why this position matters
• The client portfolio matrix: a tool to systematically manage both your capabilities and your client portfolio
• Why different types of professional service firms must handle client relationships differently
• How misalignment of company goals can inhibit growth

Click to register for:
What Professional Service Firms Must Do To Thrive

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