Online Webinar – Recorded – March 24th, 2020
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Human Capital Institute

PDU Of The Day 12th Anniversary!!!
We have published THOUSANDS of Professional Development Opportunities since our launch January 1st 2011.

These articles reflect the interests of Project Managers, Business Analysts, and Agile Professionals from over 150 countries.

In the last two weeks of 2022, we are publishing some of our readers & editors favorite recorded opportunities, as a special treat for our readers!

Each of these webinars is available online!

For companies who leverage human-centered design (HCD), the prizes are rich. Research by the Design Management Institute finds that design-led S&P 500 companies outperform the rest of the index by 211 percent.

Human-centered design is a powerful competitive advantage that many of the world’s leading companies are using to drive innovation, transformation, customer-centricity and business outcomes.

But what exactly is human-centered design?

In an era of always-on transformation, organizations face increasingly diverse and complex business problems that need to be understood and addressed — human-centered thinking helps with both.

Combining analytical and intuitive thinking, the HCD process reshapes companies and people, and embeds new creative problem-solving capabilities, so they can continuously address emerging, and often poorly understood, shifts in customer needs, technology, and the competitive environment.

Join Keith Laplante (Linkedin profile) ExperiencePoint Master Facilitator &  Tom Merrill (LinkedIn profile) ExperiencePoint Master Facilitator to:

• Understand what human-centered design is and how it can be used across organizations to drive customer-centricity, innovation and transformation
• Learn how human-centered design creates a repeatable, scalable and disciplined framework for examining complex problems and solutioning them
• Hear how innovative companies are embedding human-centered design into their culture to create a competitive advantage
• Understand how to identify and overcome common challenges in the human-centered design process

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

Click To Register & View:
Human Centered Design: Explained

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