Live Webinar October 19, 2011 – 12:00 pm – 1:00 pm EST
Duration: 1 Hour Credits: 1 PDU Category C – Free PDU
Presented by: Cisco Webex Hosted By: Ken Blanchard Companies

Providing good feedback does not occur naturally or by default. To provide effective feedback, leaders must learn, develop, and cultivate fundamental skills. Organizations that do not address these fundamental skills risk creating an environment where people fail to observe, reflect and self-correct their behavior.
In this webinar, Blanchard senior consulting partner Phil Reynolds (LinkedIn profile) will explore the key skills of delivering feedback.

You’ll discover:

• The importance of effective feedback as a tool for developing others
• Knowing when and how to give the four different types of feedback
• The differences between feedback that provides choice and feedback that judges
• How to provide feedback that enables others to take responsibility for their own development and encourages behaviors that improve performance

Poor feedback skills negatively impact performance in your organization. Effective feedback guides and inspires improved performance and better relationships.

Don’t miss this opportunity to learn how to deliver feedback in a way that improves performance, promotes trust and confidence, and increases productivity throughout your organization.

PDU Category C documentation details

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for How to Deliver Feedback in a Way that Gets Results