Online Webinar – Recorded August 14th 2012
Duration:1 hour Webcast + Q & A – Up to 1 Category C PDU – Free PDU
Hosted By: Gartner Webinars

Shared services are creating new opportunities for Public Safety IT
As well as new challenges and risks.

As agencies look for fiscally responsible IT alternatives, shared services are fast becoming a viable and potentially cost-effective alternative for Public Safety agencies.

Shared service opportunities come with unique operational and financial benefits as well as common pitfalls that require an effective engagement strategy.

A few of the ingredients that make up an effective shared services plan:

• To acquire mission critical services Public Safety agencies may consider:
  • agency-to-agency agreements
  • approach central IT organizations for service provision
• Each of these scenarios must have:
  • clearly defined stakeholder roles and responsibilities,
  • articulated goals,
  • executive support and …
  • a service-oriented culture.

Presenters:

• Jonathan A.Kashare, (LinkedIn profile) Sr Managing Partner
• ScottPorter, Sr Director Consulting

PDU Category C documentation details:

Process Groups: Planning

Knowledge Areas: 4 – Integration

• 4.1 Develop Project Charter
• 4.2 Develop Project Management Plan

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to View Effective Shared Services Planning in Public Safety

Click to Download the Presentation Slides (PDF, 460KB)