Live Webinar – September 11th, 2012 4:00 pm – 5:00 pm EDT
Presented by: The Advisory Council
Duration: 1 Hour 1 Category C PDU – Free PDU

Too often, the success or failure of an outsourcing relationship is determined by the skills and attributes of its governance team rather than consistently applied governance methods and tools. In too many cases, success hinges on the strengths and influence of a single individual. Unfortunately, heroes don’t scale.

During this webinar, TAC Expert Mike Beals, who is a leader in the relationship management and governance of outsourcing providers, will share several case studies highlighting how governance best practices have been applied in Global 2000 clients.

Hot issues to be addressed include:

• What is the connection between relationship management and our governance design?
• What functionality needs to be included in governance?
• How large should a governance group be, and how should it be staffed?
• How should one integrate governance processes with the provider’s account management?
• What models are most effective for multi-provider governance?

Presenter: Mike Beals, (LinkedIn profile) TAC Expert, has more than 20 years experience in IT and business process outsourcing. Mr. Beals was VP and sourcing practice lead at META group, and founder of Relationship Management Solutions where he led the relationship management / governance practice and the design, development and sales of one of the leading governance software solutions.

PDU Category C documentation details:

Process Groups: Planning

Knowledge Areas: 12 -Procurement

• 12.1 Plan Procurements
• 12.2 Conduct Procurements

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Governance – Maximizing the Value of Outsourcing