Live Webinar January 29th, 2013, 9:00 am – 10:00 am EST or
Live Webinar January 29th, 2013, 12:00 pm – 1:00 pm EST
Duration:1 hour Webcast – Up to 1 Category C PDU – Free PDU
Hosted By: Gartner Webinars

Most companies already have resources with various types of business process improvement expertise. Few of these experts, however, have the skills needed to deal with business process optimization in an environment where complex value chains and constant process change require agile and incremental progress toward an optimal solution rather than stellar upfront planning and design.

Discussion Topics:

• The skills needed to improve performance in processes spanning one or more organizations
• How you can map those skills to roles you will need on your BPM project and program teams

Presenter: Michele Cantara, Research VP (LinkedIn profile)

PDU Category C documentation details:

Process Groups: Planning, Monitoring & Controlling

Knowledge Areas: 9 – Human Resources

• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Critical Roles for Successful BPM Projects and Programs