Live Webinar – May 14th 2013, 12:00-1:00 PM EDT
Offered by ASPE (REP 2161) 1 Category A PDU – Free PDU
Note: Although ASPE is an REP presentations may have to be recorded as a Cat C PDU Event – Contact Traci Lester Marketing Specialist at ASPE for more information

In the business world, we hear a lot about technology and disruption, and their many challenges. But we’re also starting to hear more about pitfalls related to the human side of business…gaps in the “soft skills” that are equally critical to successful people and companies. Although many of these skills gaps are nothing new, they are more relevant than ever, and in some cases have been made worse by disruption.

Without core professional skills like communication, initiative, leadership, and etiquette, no team can be truly great and no professional can be truly successful.

You probably deal with the consequences of “soft skill” deficits every day: communication breakdown, misunderstanding, conflict, and damaged morale – just to name a few.

These are productivity killers, and the root causes are broad. There are rising cross-generational differences, a growing lack of interpersonal skills, differences in personality and culture, and erosion in consensus about what constitutes professional behavior. The good news is that there are teachable skills to address these challenges, and accessible techniques to overcome them. In this free one-hour presentation, we’ll take a look at some of the most common “people problems” in the mainstream business world, and how we can start dealing with them.

Key topics include:

• How to communicate effectively
• Overcoming generational and cultural barriers
• Leveraging emotional intelligence in the business environment
• Encouraging self-awareness while building a team mentality
• Keeping action and culture tied to productivity

Although these needs aren’t new in the business world, even seasoned veterans are beginning to see the need for a “reloaded” approach to developing these skills. This will be a high-level conversation about how to navigate these soft skills as we face continuing changes in business landscapes and a rising new generation of professionals.

Presenter: Chris Knotts PMP – (LinkedIn profile) ASPE Creative Director

PDU Category C documentation details

Process Groups: Executing

Knowledge Areas: 9 – Human Resources

• 9.3 Develop Project Team
• 9.4 Manage Project Team

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click to register for Core Professional Skills: A 60 minute Primer