Live Webinar – May 20th 2014, 9:30 am – 10:30 am EDT
Offered by: Global Knowledge UK  (REP 1999)
Duration: 1 hour 1 PDU / 1 CDU Credits: 1 PDU Category A – Free PDU

Note: Although Global Knowledge is an REP this opportunity may not have a course number and will need to be recorded as a Category C PDU. Contact Global Knowledge for further information.

In the Handling Conflict in the Workplace webinar Michelle will discuss the tops reasons for workplace conflict and highlight three practical ideas to minimize or eliminate the top sources and improve personal and team productivity.

The webinar will include the following elements:

1. What is conflict?
2. Top reasons for conflict in the workplace
3. Reactions to conflict
4. Three practical ideas to minimizes or eliminating conflict

Presenter: Michelle Moore LinkedIn profile) is a learning and development professional with in-depth knowledge and experience in Sales, Leadership and Communication Skills. Michelle facilitates Global Knowledge Leadership and Business workshops on a world-wide basis and is responsible for development and promotion of the Global Knowledge EMEA Leadership and Business Skills portfolio.

Click to register for Handling Conflict in the Workplace: Personal Effectiveness for IT Professionals