Online Webinar
Duration: 1 hour webinar Credits: 1 PDU Category C Free
Presented by American Management Association (REP 1294)
Although the AMA is an REP this opportunity may not have a course number Contact the AMA for further information.

This presentation is based on Susan’s book Fierce Conversations: Achieving Success at Work and in Life One Conversation at a Time

For a complete selection of Susan’s books (and Kindle editions) including Fierce Leadership click here. Check out her Fierce Inc website includes a wealth of articles, video and podcasts that explore the topics of Fierce Conversations and Fierce Leadership.

Susan Scott, leadership development architect and bestselling author of Fierce Conversations: Achieving Success at Work & in Life, One Conversation at a Time, will introduce you to transformational ideas and principles that will shift your basic understanding of conversations and the power they hold in leadership, building relationships and achieving results.

Susan Scott is not neutral. She believes that our careers, our companies, our relationships and our very lives succeed or fail, gradually then suddenly, one conversation at a time. That the conversation is the relationship.

The central function of a leader is to engineer intelligent, spirited conversations that provide the basis for high levels of alignment, collaboration and partnership throughout an organization and the healthier financial performance that goes with it.

While no single conversation is guaranteed to change the trajectory of a career, a company, a relationship or a life – any single conversation can.

In this webcast you will learn the 7 principles of a Fierce Conversation:

• Master the courage to interrogate reality
• Come out from behind yourself, into the conversation, and make it real
• Be here, prepared to be nowhere else
• Tackle your toughest challenge today
• Obey your instincts
• Take responsibility for your emotional wake
• Let silence do the heavy lifting.

Join Susan as she assists you in more fully internalizing just what it takes to improve the quality and effectiveness of your daily conversations.

Presenter: Susan Scott
Susan has enabled top executives worldwide to engage in vibrant dialogue with one another, with their employees and with their customers for two decades. A recognized thought leader in the global business community and recipient of the 2008 Stevie award for Entrepreneur of the Year, Susan and her company, Fierce, Inc., are committed to large-scale and individual transformation through the principles set forth in Susan’s books and her company’s customized training programs.

Registration to the American Management Website is required to view this webinar.

PDU Category C documentation details:

Process Groups: Executing

Knowledge Areas: 5 – Scope 9 – Human Resources 10 – Communications

• 5.5 Control Scope
• 9.4 Manage Project Team
• 10.4 Manage Stakeholders Expectations

As a Category C ‘Self Directed Learning Activity’ remember to document your learning experience and its relationship to project management for your ‘PDU Audit Trail Folder’

Click here to view the recorded version of Fierce Conversations: Transform the Conversations Central to Your Success.