Live Webinar December 12th, 2018, 12:00 pm – 1:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

As digital business transformation expands, your organization’s future success depends on how you adjust to new customer-centric business models.

CIOs and application leaders must anticipate future customer and business expectations by adopting scenario-based planning.

In this customer experience webinar Nadine LeBlanc (LinkedIn profile, Gartner bio) Gartner Sr Director Analyst explores 4 planning scenarios for customer-centric organizations and the key technology investments they need to succeed.

Discussion Topics:

• The biggest digital disruptions to customer relationships through 2025
• What are the plausible future scenarios that respond to these disruptions
• How to successfully address these scenarios

Click to register for:
Prepare For Your Future Customer

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.