Live Webinar January 14th, 2019, 10:00 am – 11:00 am EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

An improved customer experience often sits high atop the list of intended digital business outcomes.

Technology innovations and digital transformation need to be planned and executed under a customer-focused vision, enterprise-wide governance or informed customer experience strategy.

In this customer experience webinar, Gene Alvarez (LinkedIn profile, Gartner bio) Gartner Managing Vice President reveals the 10 habits that successful customer-centric organizations share when it comes to meeting customer demands while continuing to grow their business.

Discussion Topics:

• What separates a truly customer-centric organization
• 10 habits that successful organizations practice to build a customer-centric culture
• How these habits enable organizations to design and deliver great customer experiences that exceed customer expectations

Click to register for:
The 10 Habits Of Customer-Centric Organizations

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