Live Webinar April 23rd, 2019, 10:00 am – 11:00 am EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Customer expectations of chatbots have increased. A well-designed and integrated chatbot can improve the customer experience and customer engagement while meeting these rising expectations.

In this webinar, Jeffery Skowron (LinkedIn profile, Gartner bio)  Gartner Sr Director Analyst, explores interaction design planning, leveraging natural language processing, and integrating with your conversational platform to deliver chatbots for customer use cases.

Discussion Topics:

• What does a good chatbot architecture look like
• How to create conversational interactions that customers want
• How and where organizations use chatbots successfully

Click to register for:
Deploying Chatbots To Improve
Customer Engagement & Experience

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