Live Webinar – July 18th, 2019 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Wherever we are in the learning and talent development space, we are now performance consultants, with or without the performance consultant label. In the upfront analysis when deciding to implement a program, performance consulting is needed to connect the program with clear business measures, ensure it is the proper solution, and create expectations for success by setting objectives through the impact level.

During the program’s implementation performance consulting is used to ensure that the participants not only have learned, but that they actually perform on the job, and have a corresponding impact in their work. All types of activities are used to transfer learning into performance.

On the follow-up, we use performance consulting to make the results credible. When there is impact, we have to sort out the effects of the program on impact. And, if an ROI calculation is desired, we have to convert the data to money, capture the costs, and calculate ROI. This is very critical performance consulting.

In this session Jack Phillips explores how performance consulting has permeated the learning and talent development field and defines specific roles, particularly in the three major phases in the learning and talent development cycle mentioned above.

After attending the session participants should be able to:

• Trace how the performance consulting role has entered the learning and talent development cycle.
• Describe the performance consultant’s role in the beginning of the learning and talent development cycle.
• Explain how performance consulting can help the program deliver results.
• Use performance consulting to show the impact and ROI of learning and talent development.

Presenter: Jack Phillips, (LinkedIn profile) Ph.D. is co-founder and chairman of ROI Institute, Inc. Jack is also the developer of the ROI Methodology, the most applied approach to demonstrating value of programs, projects, and initiatives. With years of corporate experience in the aerospace, textile, metals, construction materials, and banking industries, Jack served as training and development manager, as Sr human resource officer, as president of a regional bank, and a management professor at a major state university. Jack provides consulting services for Fortune 500 companies and major global organizations.

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We’re All Performance Consultants

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