Live Webinar November 8th, 2021, 1:00 pm – 2:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Gartner Webinars

Almost every organization claims the customer comes first, but is that really the case?

Join Gene Alvarez (LinkedIn profile, Gartner bio) Gartner Managing Vice President  & Matthew Hotle (LinkedIn profile, Gartner bio) Gartner VP Distinguished Advisory; for this webinar as they explore what it means to execute a true customer-centric strategy.

CIOs and IT leaders will learn the benefits of this approach, how to evolve your IT delivery model to gain these benefits, and how you can measure the impact of a customer-centric strategy.

You also will discover how fusion teams can help drive success in a customer-centric model as technology responsibilities move beyond the IT department.

Discussion Topics:

• How technology strategies and delivery models should differ when business objectives prioritize customer centricity
• The enablers you need to implement to accelerate customer-centric initiatives
• Rethink IT roles and responsibilities to align with shifts toward product-oriented, platform-based delivery models

Return to the web page to watch both the live and on-demand webinar.

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CIOs Can Play A Critical Role In Enabling A Customer-Centric Strategy

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Live Webinar – November 9th, 2021 12:00 pm – 1:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Work is changing. Rapidly. Dramatic shifts in human skill sets are already underway, and the need for organizations to reset for growth is critical. At the same time people are seeking a career path and an opportunity to actually change their lives – to develop new skills, new careers, and to find acceptance, purpose and belonging.

The ability for your organization and people to respond quickly to changing and uncertain conditions is essential. And yet, traditional people management strategies aren’t keeping up. Nor are these strategies providing people the personalized work experience they crave.

Making matters worse, the sheer volume of competing HR systems and tools are creating more silos and more complexity. There is literally a tool for every problem you could ever imagine. Yet organizations are still struggling — to get scale in their employee value propositions, and to align their people to growth and transformation.

In this webinar, guest speaker David Johnson, (LinkedIn profile) principal analyst with Forrester Research, & Katie Ballantyne (LinkedIn profile) AVP, Cornerstone University will discuss how to create a work experience that makes your people want to stay and grow with your organization.

David will share how to identify systemic factors in current employee journeys that may be inhibiting the performance and growth of your people, and how to deliver individualized and self-driven experiences at scale.

Learn how to:

• Design a meaningful work experience aligned to organizational priorities
• Enable and empower managers to coach for growth
• Be intentional with reskilling
• Use technology to deliver rather than shape your people management strategy

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Future Of Work Requires A Connected Experience

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Excellent Session – DO NOT MISS!!

Live Webinar – November 4th, 2021 – 2:00 pm – 3:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: BATimes (Diversified Business Communications REP1811)

Experience is a powerful teacher, but it’s also slow and painful.

Software practitioners can’t afford to make every mistake others have suffered. You can compress the education and bypass much of the pain by absorbing lessons from others who have already climbed the learning curves.

Based on Karls 50+ years of software experience and 25 years of helping software teams succeed in nearly 150 organizations, the book Software Development Pearls: Lessons from Fifty Years of Software Experience presents 60 lessons you can apply to projects regardless of the application domain, technology, development lifecycle, or your role.

These pragmatic principles, perspectives, and practices cover six crucial domains of project success: requirements, design, project management, culture and teamwork, quality, and process improvement.

In this presentation Karl briefly introduces 24 of the 60 lessons and drills down into six additional lessons. Collecting such pearls of software wisdom can pay off quickly for anyone striving to build high-quality software products.

Presenter: Karl E. Wiegers (LinkedIn profile) Principal Consultant Process Impact has provided training and consulting services worldwide on many aspects of software development, management and process improvement.

Karl is the author of many books including:

• Software Requirements 2
• Practical Project Initiation: A Handbook with Tools (Best Practices)
  
• Creating a Software Engineering Culture,
• Peer Reviews in Software: A Practical Guide
• Software Requirements
• More About Software Requirements: Thorny Issues and Practical Advice

Click to register for:
Software Development Pearls

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Live Webinar November 3rd, 2021, 11:00 am – 12:00 pm  EST
Live Webinar November 3rd, 2021, 8:00 pm – 9:00 pm EST
Live Webinar November 4th, 2021, 4:00 pm – 5:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:: Change Management Learning Center (PROSCI)

The fact that effective sponsorship is a top contributor to change success is no surprise. Neither is the fact that many change practitioners still struggle to get the caliber of sponsorship they need from senior leaders.

In this webinar, Tim Creasey (LinkedIn profile, @timcreasey) will guide you through specific actions you can take to enlist (with context and language), engage (in a symbiotic relationship), and empower (by building competencies) the leaders you need to step up as great change sponsors.

PROSCI literally “wrote the books” on Change Management:

• ADKAR®: A Model for Change in Business, Government and our Communityby Jeffrey M. Hiatt
  • ADKAR®—awareness, desire, knowledge, ability and reinforcement
• Change Management: The People Side of Change by Jeffrey M. Hiatt

These texts are a MUST READ for anyone performing Change management as a part of their role!

Click to register for:
Activating Sponsors

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Live Webinar November 4th, 2021 – 3:00 pm to 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU
Provider: Human Capital Institute

Note:

SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.

SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.

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The Great Realization: How Leading Organizations Focus On Talent

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Live Webinar November 4th, 2021 – 1:00 pm to 2:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:  The Corporate Education Group ( REP 1011 )

The future of work has been changing, and fast. Organizations worldwide are realizing the value achieved by changing their ways of working to become more adaptable, more experimental, and more innovative.

This strategic realization is requiring a fresh reflection on who the future leaders are and a fast shift toward scaling a new mix of leadership qualities.

The leaders of this hybrid future will invest in building a trust currency. They will need to build an adaptive mindset, free themselves from the dogma of “this is how we’ve always done it,” and focus on making an immense sustainable impact while using digitization to scale the value delivery of the change efforts.

This future of work is projectized, fluid, and requires servant leaders who enable their team members to be empathic and who create a culture where team members feel safe to express their diverse views openly and experiment often and fast.

Explore:

• Skillsets for leading change initiatives
• The adaptability attributes of the evolving leaders around experimentation, resilience, integrating, and connecting
• The culture of tomorrow’s leading organizations
• The strategic role of the project economy in creating and sustaining value
• The leader’s role in creating a clear focus for the future organization

Presenter:

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Change Makers: The Evolving Leaders Of The Future

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