Online Webinar – Recorded January 26th 2023
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: Gartner Webinars

Hyperautomation initiatives continue to grow at a relentless pace, despite the looming economic challenges, talent crunch and supply chain issues.

In fact, for the third year in a row, 80% of Gartner clients report that they will increase or sustain hyperautomation spending.

In this session, Frances Karamouzis Gartner (LinkedIn profile, Gartner bio) VP  Distinguished Analyst reveals Gartner predictions on hyperautomation for 2023.

Frances also will look at a select number of technology categories, including AI, robotic process automation (RPA) and Low Code, that are often utilized for hyperautomation initiatives.

Discussion Topics:

• Discover the Gartner 2023 predictions for hyperautomation
• Explore how AI, RPA and Low Code affect hyperautomation initiatives
• Determine opportunities and risks that impact hyperautomation success

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
The Gartner 2023 Predictions:
Hyperautomation (Inclusive Of AI, RPA & Low Code)

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded – Nov 11, 2021
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Training Magazine Network

Virtual Training

• How’s the health of your organization’s virtual training?
• Is it as successful as it can be?
• Are your learners actively engaged in your online classes?
• Are your facilitators fully prepared?
• Are your designs interactive?
• Are your administrative processes seamless?
• Are you achieving measurable results? Join us in this interactive session to learn a 5-step “prescription” for virtual training success.

During this session, Cindy will give you proven strategies and techniques to make your organization’s live online learning more effective.  

1. You’ll use a rating sheet to assess your own virtual programs and create an individual action plan.
2. You will leave this session with practical tips, strategies, and checklists that can be applied right away to improve your virtual training classes.

Topics Covered:

• Explore causes of common virtual training challenges
• Use a checklist to measure the “health” of your current virtual training programs (and create an individual action plan for improvement)
• Apply 5 key steps to virtual training success

Presenter : Cindy Huggett (LinkedIn profile) is the author of Virtual Training Basics, and coauthor of two ASTD Press Infolines, Simple, Effective Online Training (Infoline) (Infoline ASTD) and Designing for the Virtual Classroom (Infoline ASTD). Cindy was one of the first training professionals to earn the Certified Professional in Learning and Performance (CPLP) designation. She serves on the national ASTD Board of Directors, and lives in Raleigh, North Carolina.

Click To Register & View:
Virtual Training: A Prescription For Success

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded August 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

The customer service technological landscape is changing rapidly with adding new innovations across channels, voice of the customer tools, infrastructure technology, and workforce engagement.

Gartner recently surveyed hundreds of service leaders across the globe to help gain an understanding of the latest technology adoption trends, as well as the current and future value those technologies are delivering for their organizations.

In this complimentary Gartner customer service webinar, Gartner experts explore the current adoption trends along with the impact and future importance for 47 different service and support technologies.

You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Discover how embedded the new technologies are in today’s service landscape
• See the impact the new technologies have on both employees and customers
• Empower leaders and service & support organizations with the future value of new technologies

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Technology Trends That Will Define The Future Of Customer Service

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded January 13, 2022
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Training Magazine Network

In an environment of nonstop meetings, there are few tools as indispensable as the icebreaker.

If you’ve tried to run meetings with Zoom, Google Meet, or other video conferencing software, you’ve probably noticed screens can impose a distance that is challenging to overcome.

When participants don’t feel engaged, meetings are less productive. But when you deploy the right icebreaker at the start of your virtual meeting, you help participants get mentally in the room, connect with one another, focus on a common goal, and  get energized to contribute.

Becky will …

• Explain the necessity and methods of connecting with your audience immediately
• Identify and list criteria to include in a virtual icebreaker
• Experience effective virtual icebreakers

Presenter:  Becky Pike Pluth (LinkedIn profile) President and CEO, The Bob Pike Group Becky has more than 17 years of exposure to Bob Pike’s Creative Training Techniques (CTT) and vast experience in cross-functional training design and delivery, project management and business operations. She easily employs a participant-centered approach to classroom training, one-on-one training and blended e-learning and author of numerous professional development training materials including:

• 101 Movie Clips that Teach and Train
• Webinars with WOW Factor: Tips, Tricks and Interactivities for Virtual Training
• SCORE 3: Super Closers, Openers, Revisiters, Energizers
• SCORE for Technical Training, volume 4
• SCORE! for Webinar Training, volume 5

Click to register for:
Icebreakers To Awkward-Proof Your Virtual & F2F Training

NOTE: For PMI® Audit Purposes – Print Out This Post!  Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded August 2024
Activity Type:  Education – Online or Digital Media 1 PDU – Free
Provider: Gartner Webinars

Continued global supply disruptions have caused supply bases to grow exponentially and sourcing and procurement leaders have been under immense pressure to secure supply however possible.

This has resulted in a bloated supply base, redundancies, management challenges and long-tail spend.

Join Michael Ryan (LinkedIn profile) Gartner Sr Principal Advisory in this Gartner supply chain webinar as het explores how to trim the supply base while ensuring supply continuity.

Additionally, get insights on key frameworks used in identifying eligible suppliers, a checklist of critical tasks to decouple organizations and a tangible tool to ensure switching costs are minimized.

You will walk away from this session with answers to your vital questions, a copy of the research slides and recommended actions to help you achieve your goals.

Discussion Topics:

• Understand several methods to effectively manage your tailspend and determine the best course of action
• Learn the elements needed to completely disconnect your organization from the supplier’s organization
• Discover tools and techniques to ensure there is no impact to supply continuity

Return to the web page to watch both the live and on-demand webinar.

Click to register for:
Trim Your Supply Base While Ensuring Supply Continuity

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar – Recorded May 13th 2024
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider:  Human Capital Institute

Join host Cindi Koetzle (LinkedIn profile) in this episode of “Nine to Thrive HR” as she dives into the topic of outcomes versus outputs with guest expert Janice Fraser (LinkedIn profile).

Janice, a partner and senior strategist at Janice Fraser Consulting, brings her extensive experience in Silicon Valley and beyond to explore the philosophy behind valuing outcomes over plans.

Together, they discuss how modern businesses can navigate dynamic environments by orienting honestly towards goals, leveraging the collective intelligence of teams, value outcomes and making durable decisions.

Through practical examples and insightful discussions, listeners gain valuable insights into transforming leadership approaches to drive innovation and achieve extraordinary results.

Tune in to discover how embracing outcome-oriented road mapping can revolutionize your organization’s approach to HR, talent management, and business strategy.

Click to register for:
Outcome-Oriented Roadmapping:
Moving Farther, Faster & With Less Drama

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.