Live Webinar October 26th, 2023 – 11:00 am to 11:45 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider:   PEX  – The Process Excellence Network

In an era where agility and digitization are paramount, the public sector is at a crossroads.

Traditional case management systems, often riddled with inefficiencies and outdated architectures, are holding back agencies from delivering exceptional citizen experiences.

Enter Appian’s Case-Management-as-a-Service (CMaaS) – a revolutionary approach that combines the power of low-code platforms with modular design for unparalleled flexibility and optimization.

In this enlightening webinar, Sam Merrill (LinkedIn profile) Manager Product Strategy Appian will delve deep into the capabilities of Appian’s CMaaS, from intuitive citizen portals and guided workflows to AI-powered process automation and real-time analytics.

Learn how this cutting-edge solution can empower agencies to not only meet but exceed the evolving demands of their constituents. Whether you’re looking to enhance citizen engagement, automate manual processes, or achieve seamless integration, discover how Appian’s CMaaS can be your catalyst for transformation.

Discover how Case-Management-as-a-Service (CMaaS) is reshaping the landscape of public sector service delivery, from citizen portals to automated workflows.

Key take-aways and challenges addressed by this content:

• The Power of Modularity: Understand how Appian’s CMaaS’s modular design allows for rapid customization, ensuring that agencies can swiftly adapt to changing demands
• Citizen Engagement like Never Before: Explore the capabilities of intuitive citizen portals, reducing touch points and streamlining the citizen journey
• Automation and AI: Dive into the world of AI-powered process automation, reducing manual tasks and driving efficiency
• Real-time Insights: Learn how real-time analytics and dashboard-style views provide unparalleled visibility into case progression
• Security and Compliance: Gain insights into Appian’s cloud security measures, ensuring that data integrity and compliance are always at the forefront.

Click to register for:
The Future Of Public Service: Composable Case Management

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – October 25th, 2023 3:00 pm -4:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Every organization needs to build a positive workplace culture using training and coaching together.

In this webinar Tim will teach you how to utilize training and reinforce it with a coaching model that makes training reinforcement easy to implement always supporting and building the workplace culture.

This webinar will teach the following four strategies:

1. Why training is not the problem and why training reinforcement is the opportunity.
2. How to build training reinforcement strategies
3. How to use a design methodology called QALMS
4. How to position leaders to reinforce training while developing a positive workplace culture

Presenter:  Tim Hagen (LinkedIn profile) Progress Coaching, has been helping organizations implement highly effective coaching for 20+ years.  Tim is the author of “Quit Managing and Start Coaching” and “Coaching…Corporate America’s #1 Weapon ” and the creator of  the Progress Coaching Training Methods.   A pioneer in the coaching movement, Tim continues to innovate and build solutions that drive and retain top talent.

Click to register for:
4 Steps To Building A Positive Culture Through Training & Coaching

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – October 24th, 2023 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Amidst plummeting employee motivation and waning job satisfaction, even the best efforts of today’s leaders are struggling to maintain a motivated workforce.

Join Paul Yoachum FindMojo Partner (LinkedIn profile) will unveil an innovative scientific approach to revitalizing employee motivation and delve into the discovery of the 23 core intrinsic drivers that fuel your passion and those of your team.

During the webinar you’ll gain a comprehensive understanding of your results, as well as learn how to harness these insights to supercharge your own work and foster a thriving, diverse team that excels.

Click to register for:
Stop Forcing Employee Motivation… Find It!

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – October 25th, 2023 12:00 pm – 1:00 pm EDT
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Resilient organizations stand firm against economic, geopolitical, and other headwinds.

The key traits of a resilient organization often include elements like an adaptable leadership, dynamic decision-making and a sense of psychological safety to experiment, learn and grow even in uncertain times.

However, it is easier said than done, as building each of these resilient muscles needs creating internal routines that move like clockwork at the times of need.

Creating a positive learning culture supports building this internal routine and often acts as a ‘pre-condition to organizational resilience’.

Organizations that learn better have greater resilience and more consistent earnings relative to their peers.

Join Allen  as he explores:

• How organizations build their resilient muscles
• How learning acts as a precondition to resilience
• How resilient organizations encourage strong learning cultures
• How technology and mindset work together to propel learning cultures

Presenter: Allen Partridge, Ph.D. (LinkedIn profile) is a senior technology evangelist at Adobe Systems and has 20 years of experience in e-learning, education, games, and multimedia development. Allen is recognized for his many online video tutorials and e-seminars, which are a mainstay for e-learning developers and trainers learning to create effective online educational materials.

Click to register for:
Investing In A Culture Of Learning
Builds Long-Term Organizational Resilience

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded June 13th 2023
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: Training Magazine Network

How can you collect deep insights from training participants (and others) to support your surveys or other training evaluation data? Try focus groups!

Focus groups offer the opportunity to go deeper and add detail and variety to a dataset – much more than would be obtainable with surveys alone.

A focus group is essentially a group interview or small group discussion during which a moderator asks questions in an interactive group setting where participants are encouraged to talk with each other as well as with the moderator.

They offer a great way to gather in-depth information about participants’ thoughts, feelings, experiences or opinions on a specific topic.

Learn:

• How to set up and prepare for focus groups and what to expect before, during and after focus group sessions.
• How to invite and encourage focus group participants to share their stories.
• How focus groups can be used to both develop surveys and to corroborate survey data

Presenter: Sheila B. Robinson, Ed.D., (LinkedIn profile) Custom Professional Learning, LLC, is a speaker, educator, and consultant with a passion for the science of teaching and learning, presentations, and asking questions. Through her talks, professional development workshops and university courses, Sheila teaches people how to make the most of professional learning and how to ask good questions, along with program evaluation, survey design, data visualization, audience engagement, and presentation design.  Sheila is also a Certified Presentation Specialist (CPS)™, Director of Education, Training and Advocacy at the Presentation Guild, and Senior Design and Facilitation Consultant with Evergreen Data.

Click to register for:
Using Focus Groups To Collect Quality Training Eval Data

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Online Webinar  – Recorded June 14, 2023
Activity Type: Education – Online or Digital Media  1 PDU – Free
Provider: Training Magazine Network

Creative avatars is a great way to represent typical employees or customers that you’re talking about in your training but it has always been hard to find a variety of avatars drawn in the same style and give those avatars the expressions you want to portray.

For example, a common situation is to show a before and after situation.

A customer might be frustrated before they buy your product and then, hopefully, be happy and you want to show an avatar expressing both those emotions.

PowerPoint cartoon characters give you all the tools you need to accomplish this.

In this session, you’ll learn:

• How to mix and match expressions, heads, bodies, and positions
• How to change colors – and what you can’t change
• How to create an avatar library to save you time when you use your avatars again

Ellen says using the cartoon people is fun! Come & enjoy.

Presenter: Ellen Finkelstein (LinkedIn profile) is a recognized expert, speaker, trainer, and best-selling author on PowerPoint presentation skills. One of only 37 Microsoft-appointed PowerPoint MVPs (Most Valuable Professional) in the world, Ellen is a lively, confident speaker who freely shares her substantial experience in order to help others. In her books and webinars, she addresses the full range of issues associated with creating effective presentations, including:

• PowerPoint for Teachers: Dynamic Presentations and Interactive Classroom Projects (Grades K-12)
• How to Do Everything with Microsoft Office PowerPoint 2003 (How to Do Everything)
• AutoCAD 2015 and AutoCAD LT 2015 Bible
• Flash Professional CS5 and Flash Catalyst CS5 For Dummies
• OpenOffice.org For Dummies
• Jakarta Struts For Dummies
• Macromedia Flash 8 For Dummies
• Syndicating Web Sites with RSS Feeds For Dummies ®

Click to register for:
Creating Customizable Avatars With PowerPoints Cartoons

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.