Live Webinar – February 28th, 2023 12:00 pm – 1:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Organizations often design customer interactions along multiple touchpoints.

However, even when the individual touchpoints can have high satisfaction scores, an excellent customer experience can only be achieved when the cumulative experience across the entire journey is positive.

Customer learning that accompanies customer journey across multiple touchpoints can often make it easier to help organizations create seamless transitions from touchpoint to touchpoint.

Join  Dr. Allen Partridge Director of Learning Evangelism, Adobe as he explores

1. How to align learning with customer journey maps
2. How customer learning helps create an environment for deeper customer interactions
3. How to design learning interventions that address customer experience at scale
4. How to scale up customer learning to address business growth related challenges

Presenter: Allen Partridge, Ph.D. (LinkedIn profile) is a senior technology evangelist at Adobe Systems and has 20 years of experience in e-learning, education, games, and multimedia development. Allen is recognized for his many online video tutorials and e-seminars, which are a mainstay for e-learning developers and trainers learning to create effective online educational materials.

Click to register for:
From Touchpoint To Journey: How Integrating Customer Learning In Journey Maps Impact Customer Experience

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – February 28th, 2023 3:00 pm – 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Put an end once and for all to slides filled with bullet points! Microsoft PowerPoint MVP Nolan Haims will take you into his design process for approaching text-heavy slides without resorting to tired bulleted lists.

Learn how professional designers approach PowerPoint, create dynamic slides, and minimize word count through software techniques and design strategies.

Attendees will learn how to:

• Identify the differences between print and on-screen presentations
• Speed up the design process by making presentation outlines
• Reduce the number of words on slides without losing meaning
• Master the art of text “chunking” to eliminate bullets

For another great Nolan Haims PDU Opportunity
Check Out:
Using Imagery In PowerPoint Like A PRO

Presenter:  Nolan Haims (LinkedIn profile) PowerPoint MVP has 20+ years experience in the fields of visual communications and presentation, having created every type of presentation from Fortune 500 CEO keynotes, to TED talks to multi-million dollar agency pitches. He trains organizations to think visually, speaks at national conferences, writes on visual storytelling at PresentYourStory.com, and is a co-host of the long running Presentation Podcast. And as one of only 34 Microsoft PowerPoint MVPs in the world, he works with and advises the software development team. He runs his own visual communications consultancy in Montclair, NJ.

Click to register for:
Designing Slides Without Bullet Points

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – February 23rd, 2023 3:00 pm – 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

With the acceleration of change in today’s world, companies lacking strong skills training programs will find themselves falling behind.

It’s no longer viable to simply hire your way out of a skills gap. Find out how continually training staff can increase employee retention, improve productivity, grow revenues, and prepare your organization to react nimbly to the changes ahead.

Webinar Takeaways:

• Identify a variety of reasons training is critical to today’s business success
• Describe the differences between reskill, upskill, new skill, and cross skill
• Understand why hiring to close skill gaps is not always practical
• Identify ways corporate learning and development positively affects revenue growth and employee retention

Join Pamela Conway (LinkedIn profile) Chief Learning Officer, Intellezy For this informative session.

Click to register for:
The Impeding Skills Gap: What To Know

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – February 21st, 2023 3:00 pm – 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

The quality of your eLearning can directly impact profitability and business outcomes. Pretty pictures and slides are rarely enough to move the bar.

1. Once you start with a solid instructional design strategy, which tool best supports your current and future vision?
2. And most importantly, which tool will help you execute it efficiently?

While there are many great authoring tools to develop eLearning, they widely vary in focus, approach, strengths, and weaknesses. Skill level, time constraints, and price are typical factors, but what else do you need to know?

Join Chrisanna (Chris) Paxton McMillin, M.S.Ed (LinkedIn profile) President, D3 Training Solutions and regular TMN speaker, to review 10 considerations to help you make the right choice.

Chris uses all the major authoring tools throughout her career – and can help you make a great choice!

Click to register for:
Hunting For A New Authoring Tool? Which One Is Right for You?

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – February 21st, 2023 12:00 pm – 1:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

While there has always been a need to show the value of our investments, the current economic climate has created an even greater demand for talent development professionals to prove the value of their programs, projects, and initiatives.

Executives, funders, and sponsors can be heard saying, “Show Me the Money” before considering a new program, leaving program owners faced with the challenge of credibly and rationally forecasting the ROI to secure project approval.

This session will explain how to forecast ROI using credible sources and a set of conservative standards. The ROI Methodology previewed in this session is used to forecast up to six types of data, including the financial ROI. When forecasting, the objective is to be realistic—but conservative and use the data to secure project approval.

Participants will be able to:

1. Explain the rationale for using ROI on a pre-project basis
2. Describe the six types of data that can be forecasted
3. Conduct a pre-project forecast of data
4. Conduct an ROI forecast from reaction data
5. Present the forecast in a convincing way to senior executives
6. Use forecasting as a routine process to secure project approval and build relationships with clients

Participants will receive a chapter from the book, The Consultant’s Guide to Results-Driven Business Proposals: How to Write Proposals that Forecast Impact and ROI (Jack and Patti Phillips, McGraw-Hill), a copy of the presentation, and job aids.

Presenter: Jack Phillips, (LinkedIn profile) Ph.D. is co-founder and chairman of ROI Institute, Inc & developer of the ROI Methodology, the most applied approach to demonstrating value of programs, projects, and initiatives. With  experience in the aerospace, textile, metals, construction materials, and banking industries, Jack served as training and development manager, as Sr human resource officer, as president of a regional bank, and a management professor at a major state university.

Click to register for:
Show Me The Money: How To Successfully Forecast ROI

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.

Live Webinar – February 16th, 2023 3:00 pm – 4:00 pm EST
Activity Type: Education – Course or Training  1 Hour  1 PDU free
Provider: Training Magazine Network

Believe it Or Not. There are faster, easier, and more highly interactive authoring tools than Captivate and Storyline

Storyline and Captivate have become dominant authoring tools that many rely on. Falling in love with them is not a bad choice. However, it also blinds us to other tools that are cheaper, faster, and more interactive – the new-generation methods.

In this webinar, Ray will share four case studies on how the tools he used, have helped meet the specific needs of instructional designers, developers, and leaders in certain scenarios.

• Case # 1 – Leadership training – no video, only reading, used built-in interactive tools, meaningful learning design. Leveraged mapping, insights, posting cards, and work impacts reporting.
• Case # 2 – Medical equipment technical troubleshooting – easy-to-author lessons on problem solving, troubleshooting, and diagnostic discovery tools.
• Case # 3 – An insurance company – lessons created to seamlessly integrate with success records, skills competencies tracking, rewards and recognition.
• Case # 4 – Micro-learning for a Medical billing company – instant solutions sharing and lesson creation by learners and workers.

For another Great Ray Jimenez PDU Check Out:
10 Guaranteed Ways To Make Leadership Training Stick

Presenter : Ray Jimenez (LinkedIn profile) – Chief Learning Architect and Founder of Vignettes Learning and StoryImpacts.com, a systems development and consulting company specializing in e-Learning and Performance Systems, eLearning course development and interactive tools and social learning community platform.

Ray has over twenty years experience in the consulting and training industry. Author of  3-Minute e-Learning: Rapid Learning and Applications, Amazingly Lower Cost and Faster Speed of Delivery: Plus Online Demos, Templates, Videos, Scenario-Based Learning: Using Stories To Engage e-Learners (Scenario-Based Learning, Volume 1) and  DIYEL 101 Tips for Do-It-Yourself eLearning. Ray teaches eLearning programs for the University of California, Irvine, University of Texas, Southwestern Medical Center and Assumption University, Bangkok.

Workshop and briefing participants describe Ray as fun, engaging, Technically savvy, has depth in e-learning experience, balances theory and hands-on experience  and inspiring. Visit Ray’s website and his blog.

Click to register for:
4 Cases To Author eLearning Content: Faster: Easier, & Highly Interactive

NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.