Author:
EdmontonPM
Jul
10
Live Webinar July 18th, 2023 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training 1 Hour 1 PDU
Provider: Human Capital Institute
To effect change and transform the culture of a company, line managers need to be aligned, bought in, engaged, empowered, and equipped with the training, policies, framework, and tools they need to operationalize DEIB in the day-to-day management of the organization and its teams.
During this webinar, you will:
- Understand the critical role of line managers in operationalizing DEIB in the organization
- Identify the potential challenges in engaging line managers
- Take away tools and resources to help line managers practice conscious inclusion in day-to-day management
Note:
SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.
SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Filed under:
Live Webinar
Live Webinar July 13th, 2023 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training 1 Hour 1 PDU
Provider: Human Capital Institute (HCI)
As we finish up a major cadence of DEI months — from Black History Month in February to Pride month in June, it’s time to think about how to keep the momentum going.
How do you continue to elevate, develop and champion your diverse talent all year long, without the reminders (and pressures) of these compelling events?
For many ERG and BRG leaders, the answer is mentorship
Join the HCI panelists to learn:
- Elevate diverse talent and create allyship year-round through inclusive mentorship
- Evolve manual programs into full scale initiatives that drive engagement across the org
- Set DEI goals and ensure meaningful progress through continuous measurement
Note:
SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.
SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.
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1.0 |
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Ways Of Working Technical
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Power Skills
Leadership |
Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Filed under:
Live Webinar
Author:
EdmontonPM
Jun
30
Online Webinar – Recorded June 15 2023
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: Human Capital Institute
In today’s competitive and candidate-driven job market, creating a positive candidate experience is more critical than ever. A candidate-centric experience can drive powerful outcomes and impress your top-tier talent; however, with the diverse needs and preferences of candidates, it can be challenging to create an experience that works for everyone.
Using the power of data – more than 3 billion candidate interactions analyzed to date! – and the recent key findings of the 2023
Hiring Trends and Candidate Insights research from Ben Eubanks (LinkedIn profile) at Lighthouse Research and Advisory, Modern Hire will discuss:
- The hiring experience today’s candidates prefer and how an intelligent hiring technology can deliver on those expectations,
- Why growing diverse demographics means recruiters need solutions that are as flexible as their changing talent populations, and
- How providing an exceptional candidate experience at each step of the recruiting process will deliver demonstrable bottom-line impact.
Attend the presentation to discover new ways to deliver an engaging recruitment experience to all your candidates and sway your best-fit talent toward accepting your job offer over another.
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Ways Of Working Technical
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Power Skills
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Author:
EdmontonPM
Jun
29
Online Webinar – Recorded May 18 2023
Activity Type: Education – Online or Digital Media 1 PDU – Free
Provider: O.C. Tanner
Leaders are employees, too. This truth may sound obvious, but it’s overlooked enough that mid-level managers are being asked to do more than ever before—experiencing more stress, anxiety, and burnout than other employees—which can lead to a dangerous domino effect.
Ultimately, leaders’ work experiences are nowhere near as positive as those of their individually contributing colleagues.
So what is the remedy?
It starts with adopting a more holistic view of employees and then advocating for inclusive change management, leader appreciation, and appropriate support.
Join Meghan Stettler, (LinkedIn profile) Director, O.C. Tanner Institute, along with Salman Haider, (LinkedIn profile) Clinical Operations Lead at Intellect.
They discuss:
- The factors contributing to leader burnout
- Mental health challenges associated with modern leadership
- Techniques, tools, and resources to combat leader burnout and safeguard mental wellbeing
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Ways Of Working Technical
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Power Skills
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Filed under:
Live Webinar
Author:
EdmontonPM
Jun
19
Live Webinar June 27th, 2023 – 11:00 am to 12:00 pm EDT
Activity Type: Education – Course or Training 1 Hour 1 PDU free
Provider: PEX – The Process Excellence Network
Today, B2B customer service teams are not only relied on to keep customers happy, but are expected to create new opportunities for growth and reduce the cost of doing business.
Yet there are many evolving challenges in CX that need to be overcome, from fleeing talent to supply chain issues and volatile markets.
These challenges stand in the way of achieving organizational objectives, yet the leading-edge organizations are leveraging the next generation of AI-powered solutions to drive operational excellence.
Join Esker’s business development manager, Skip Crust, as he reveals the benefits of augmenting B2B Customer Service with AI-powered automation. See how tools such as machine learning, NLP and ChatGPT can be easily incorporated into your day-to-day processes to:
In this webinar you will:
- Create a centralized customer communication platform (i.e., single pane of glass) that encompasses the full CX lifecycle from initial inquiry to fulfillment
- Rethink the role of customer service staff by freeing them up to proactively provide more timely and meaningful interactions
- Enhance collaboration and visibility at every touchpoint for both CSRs and customers
Presenter: Skip Crust Esker Manager (LinkedIn profile) is a Business Development Manager at Esker, focusing on customer service automation and digital transformation. He assists organizations looking to improve their CX by utilizing AI-driven automation tools, giving CS teams tools and data to improve efficiency and reduce costs. When not working, he spends time outdoors with his wife and two children in Colorado.
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Ways Of Working Technical
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Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Filed under:
Live Webinar
Author:
EdmontonPM
Jun
15
Live Webinar June 22nd, 2023 – 1:00 pm to 2:00 pm EDT
Activity Type: Education – Course or Training 1 Hour 1 PDU
Provider: Human Capital Institute
This interactive session will review what neurodiversity and disability are, how we can engage with and support colleagues using technology and other tools, and share strategies.
The speakers will also present on their experience supporting neurodiversity and disability in the workplace, sharing their lived experiences, what’s worked, what hasn’t worked, and best practices.
- Present and review terminology and key concepts related to neurodiversity
- Understand the benefits of a neurodiverse workforce and how technology can help improve the experience
- Describe strategies for supporting neurodiversity within the workplace
Note:
SHRM has pre-approved this webcast for 1 General recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™, and SPHRi™ recertification through the HR Certification Institute.
SHRM has pre-approved this webcast for 1 Professional Development Credits (PDCs) towards SHRM-CP℠ or SHRM-SCP℠ Certifications.
| 0 |
1.0 |
0 |
Ways Of Working Technical
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Power Skills
Leadership |
Business Acumen Strategic / Business
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NOTE: For PMI® Audit Purposes – Print Out This Post! Take notes on this page during the presentation and also indicate the Date & Time you attended. Note any information from the presentation you found useful to your professional development and place it in your audit folder.
Filed under:
Live Webinar
